"Why I keep coming back"
- Anthony C
I've been with BMW for over 17 years and Aimon has been my advisor for every vehicle I've purchased and/or leased. What can I say except that he knows what he's doing and provides excellent service. His energy, enthusiasm, passion, knowledge and understanding of customers are all reasons why I won't go anywhere else.
Most recently, I had the pleasure of working with Rachel (Asst), Vito (BMW Genius) and Heather (Finance), who also exhibited the similar traits (friendliness, patience and knowledge) to provide a seamless and stress free experience.
"ANOTHER PERFECT TRANSACTION"
- Patrick Powell
This is my fifth BMW from Andre and the process and price keeps getting better and better. All it takes is one text to Andre and the ball starts rolling on whatever BMW you want. I got my wife a 2018 X3 M40i, and we had not one unexpected thing occur. As a matter of fact, Andre was able to secure the lowest possible APR that BMW offers. Go see this guy, he love his job and loves looking out for his customers.
"The Only Place to go for a BMW!"
Mike Smeraglia and his team at Park Ave did it again! This is our 3rd car from Mike, and I can't see going anywhere else. I make the 2.5 hour trip from PA becuase I know that Mike and his team care about their customers. You must check out Park Ave If you are in the northeast and are interested in a BMW. Their professionalism, attention to detail and pricing trumps all!
Thanks again for getting me into my dream M4, Mike! I'll see you for the next one!
"The Salesman I Would Like To Deal With"
Bought a new 330i from Robert Kaufman (Bobby) on November 30, 2017. First time BMW owner.
Bobby is very polite and a wonderful salesman I would like to deal with. He is very patient and knowledgeable. Bobby also has a assistant (Miss Marlo) who is very helpful.
I started to research on a new BMW back in September, shopped around a few BMW dealers and felt that Bobby is a kind of salesman I would comfortably deal with. I prefer salesman to be reasonable, honest, willing to negotiate and present enough evidences to show why the price is reasonable. Eventually, I bought the car I want and at the price I liked from Bobby.
I would highly recommend Bobby. Do your own home work and then come to see Bobby, I hope you will be happy too to buy a car from him.
Other Employees Tagged:
"Best BMW dealership, actually Best any car dealership!!!"
- Clark H
Great dealership. I have been leasing all sort of cars for about 20 years now. This dealership is the best by far. If you can, ask for Daniel Kenney. He is super nice, knowledgeable and most importantly, got a great deal for me. No awkward back-and-forth haggling. He even actively looked for ways to cut my costs through these "secret" BMW rewards voodoo. He told me he has been doing this with BMW for over 20 years and this guy knows his stuff. Even after our deal was done, at my request, without hesitation, he also took extra time out to price me another car. Honest, knowledgeable, patient, friendly; what more can you ask of your salesperson? I told him I had to be out by a certain time and we concluded our handshake with plenty of time to spare. Another great thing about Park Ave is that they now have their cars at a second location so you don't have to wait forever to have you new car detailed but rather YOU set up a time and just go pick up the car at another location - super easy and convenient. Most importantly, such a time saver. If you can, also try get Heather O'Brien as your finance specialist. Also super, super nice and friendly. Laid out your options, no pressure to add anything else. Told is as it is and allowed you to choose.
I used to dread getting my lease renewed because of all the useless painful haggling and "hidden costs" added on. Also the endless hours spent at the dealership before driving away. It was so exhausting and time wasted was frustrating. Not this time and hopefully not anymore. Bite my tongue but am actually looking forward to my next lease.
"Salesperson of the Year"
Andre makes it simple. Day, night or weekend I would text Andre to talk about my new car search. Andre was responsive and knew exactly what my preferences were. He anticipated my questions. I have leased my last 4 bmws from Andre. I have recommended him to my coworkers and friends and family. I just came home with my new car and forgot how to bring down the convertible top. In a nanno second Andre responded. He is a. asset to the company
"Transparent and painless"
When I leased my 3 series I emailed 4 dealers. 3 of them did not say anything meaningful and only wanted to see me in person. Michael Messinger @ Park Ave is the only one who answered my questions straightly and that's why I did the deal with him even Park Ave BMW is 30 miles from my house.
I had unique configuration so I had to do a factory order. On top of that I threw in another layer of complexity because I wanted to do European delivery. I did extensive research before I contacted the dealers so I knew how much the invoice price was. The price that Mike gave me was a reasonable amount added to the same invoice price that I calculated, not a penny over.
Many dealers did not want to do European delivery or had no clue how to do it, but as an European delivery specialist Mike knew the program inside and out. Usually when placing the order for ED the CA would ask for 3 preferred pickup dates. Mike only asked me one. At first I was not sure if that was correct but in the end I knew that was because he understood how the program worked so only one date was enough. I picked up the car in Munich in May and everything was like what Mike told me.
Before I went on my journey to Germany I had to sign the final paperwork with the dealership. The monthly payment on the final paperwork was exactly as what I calculated, to the penny. Mike did not try to add any hidden fees and the money I paid was the money that we discussed in the email communications.
Overall I give Mike the top rating because he has reasonable price, deep knowledge about the business, transparent and very easy to deal with. Highly recommended!
"Why go anywhere else !"
Fast and efficient! Amazing service in sales and the service department. Second car from Andre and without a doubt will be back for the third.
"Another Awesome Car Buying Experience!"
This is my second BMW purchased from Dan Kenny at Park Ave BMW. His professionalism and experience was above and beyond yet again. I did a lease return of my 2014 BMW X3 and picked up 2017 BMW X3 which I ordered. From placing the order to the vehicle arriving to the dealership it only took 9 days. The buying experience was simple and hassle free.
I’d also like to credit Park Ave BMW’s awesome team who assisted in the end to end purchase to pick up experience. Ryan McGowan and Heather O'Brien ensured all paperwork was ready during pickup making the lease return and pickup process painless. Larry Weiner ensure my vehicle was ready to go with during pickup with the performance grills I ordered.
I cannot thank Park Ave BMW enough for their continued professionalism and making my family feels like we’re a part of theirs! Looking forward to doing business again in the future with Park Ave BMW!
"Truly great experience!"
The entire process from setting an appointment for my test drive to signing off on my new x4 lease was made easy by the team at Park Ave BMW. I worked with Craig; he was tremendously helpful, patient and most importantly responsive to all of my questions throughout the process. I was very impressed by the amount time the folks at Park Avenue BMW spend with you to ensure you understand all the features of your new car. It is clear that customer satisfaction is high priority at Park Ave.