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Heather Peterson
Heather Peterson at Toyota of Cool Springs

Heather Peterson

Service Manager

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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2 Reviews

Dealership Experience

5 yrs, 10 mos

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2 Reviews

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2 Reviews of Heather Peterson

January 22, 2021

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Employee Rating

Just had the Firmware in my Hybrid Rav 4 and had the gas tank changed. I am so very happy that Toyota had the Firmware for my car. I can now be confident that my 12-volt battery will not go dead again. T More

by pailyrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 25, 2021

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 22, 2021

Dealership Rating
Employee Rating

Maybe I was just expecting same treatment when I was in California that after each service, they do car wash on my car. Rating is just good More

by AT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 25, 2021

Toyota of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!