Heather Swanson

I was unbelievably disappointed when I went to pay for my oil change to find out I was charged $199 for minimal labor needed to be told I needed to get my wiper motor replaced and that is why my wipers were oil change to find out I was charged $199 for minimal labor needed to be told I needed to get my wiper motor replaced and that is why my wipers were not working. I was then quoted $545 to get this fixed (on TOP of the $199 I was already charged!). I called 3 different places and each quoted me around $350 parts and labor for this work. I just got the work done at another shop that quoted me and the final total was $370. Quite a big difference from the 744 (199 and 545) I would have paid at Valley! We have been loyal Valley customers for quite a long time, but after this experience will be shopping around. It is clear you are over charging customers! More

by mariacmonahan Verified Customer Verified Customer

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Great place to have truck worked on good people usually done on time close to where I live done on time close to where I live More

by rllrochs Verified Customer Verified Customer

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I bought my pickup from Valley Buick GMC in 2000, no one else has serviced my truck. The a reason, the staff, unsurpassed customer service second to NONE. else has serviced my truck. The a reason, the staff, unsurpassed customer service second to NONE. More

by JTHORNTO Verified Customer Verified Customer

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Friendly service, on time and quick turnaround. Love that woman work both as counter help and in the service area. Love that woman work both as counter help and in the service area. More

by lbedor1111 Verified Customer Verified Customer

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Love the dealership but had my truck in now twice in the last week and still can’t get my preset radio stations to work. last week and still can’t get my preset radio stations to work. More

by derek.iverson Verified Customer Verified Customer

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Car was completed in a reasonable amount of time. Friendly service and cashier was helpful. Friendly service and cashier was helpful. More

by rpredenius Verified Customer Verified Customer

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The team at Valley is great, they are very willing to help and take care of you! help and take care of you! More

by toddjlervick Verified Customer Verified Customer

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I have received excellent service for many consistent years and see no reason to go to any other dealer. years and see no reason to go to any other dealer. More

by e4mary01 Verified Customer Verified Customer

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Very attentive to make sure everything was handled to my request and keep me updated on the status. request and keep me updated on the status. More

by mnkberg87 Verified Customer Verified Customer

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Nice staff, honest and seemed very knowledgeable and finished when promised , I would come back again finished when promised , I would come back again More

by Paul Kuehnast Verified Customer Verified Customer

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