24 Reviews
Write a Review24 Reviews of Heather Zebrosky
April 18, 2024
I purchased a Honda CRV from Lewisville Volkswagen. I hate shopping for cars, but this dealership made it about as easy as it can be. I found the car on Edmunds and inquired about the car. Heather resp I hate shopping for cars, but this dealership made it about as easy as it can be. I found the car on Edmunds and inquired about the car. Heather responded to me immediately and within 15 minutes she sent me a video of the interior and exterior. Her attentiveness (without being pushy) was the main reason I purchased the car from them. Instead of signing page after page the process is electronic. More
Other Employees Tagged: David Maloy , Joe
April 02, 2024
Clean, had coloring books for my kids, Heather my salesperson was great, but I did not like my finance/contract signing experience with the finance manager Joe downs. For some reason, the person list salesperson was great, but I did not like my finance/contract signing experience with the finance manager Joe downs. For some reason, the person listed as the receiver on my down payment receipt is John Chapman I don't know who that is, but the man that I actually worked with in the finance office was Joe Downs. More
Other Employees Tagged: Joe Downs
March 06, 2024
Heather was helpful and nice. I knew what I wanted and already had the check so not much really needed. I did request my disabled plates and gave them all the information. Had to I knew what I wanted and already had the check so not much really needed. I did request my disabled plates and gave them all the information. Had to contact them about my registration as it had been over a month. They had them at the store. Had to drive back up there to collect and didn’t have the disabled plates. Brought it up and they said I can just go up to the dmv and they will take care of it. Obviously I can take care of it myself, but I requested them so I wouldn’t have to go there. Thanks. More
Other Employees Tagged: Andrew Calvert
March 05, 2024
Purchased a used car here about 2-3 weeks barely been driving the vehicle mainly been sitting on drive.last night while driving the metal cover under the car comes of and get folded and badly damaged get driving the vehicle mainly been sitting on drive.last night while driving the metal cover under the car comes of and get folded and badly damaged gets stuck behind the engine oil pan. who ever did a so called used car inspection on the vehicles did not secure the cover properly and left it loose now let’s not forget before test driving the vehicle i literally found a screw driver sitting in the engine bay on right side of engine yea that is one hella of a inspection you guys do.while making deal they only provided me with 1 after market key not even a cut out key.so after this incident of heat shield not bing secured talk to the GM hussain jafri and was told may be we can help u with cost on a new shield come on guys how should I be responsible for something your tech didn’t secure,let’s not forget the screw driver left sitting in the engine bay.was told well it’s been 3 weeks blah blah listen you guys are the one who perform the poor inspection and now I have to pay wth and plz don’t respond to this review saying we want to help u and all cuz based of wat i seen no u guys don’t want to help and no I’m not paying for the shield out my pocket that something u as a dealer ship needs to take care of and be responsible not me. More
February 06, 2024
A good and easy experience overall! Heather was very helpful in finding us exactly what we wanted! Heather was very helpful in finding us exactly what we wanted! More
Other Employees Tagged: David Maloy
February 02, 2024
Heather is the most knowledgeable person we encountered in our car buying experience. She knew everything about the SUV, all the features. It was outstanding and ultimately why we did business with them. F in our car buying experience. She knew everything about the SUV, all the features. It was outstanding and ultimately why we did business with them. Fantastic, my wife adores her. More
January 23, 2024
David Maloy was first rate! Treats his customers like family. Proud to be part of the VW family Treats his customers like family. Proud to be part of the VW family More
Other Employees Tagged: Guillermo Avila, David Maloy
January 13, 2024
Heather was amazing ! Great personality and easy to work with. She was very helpful and knowledgeable about any questions we may have had about the vehicle she had an ans Great personality and easy to work with. She was very helpful and knowledgeable about any questions we may have had about the vehicle she had an answer for . She was so good we end up buying 2 vehicles from her. If we are ever looking for another vehicle or know someone that is we will definitely recommend Heather. Thank you More