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Hector Alvarez
Hector Alvarez | Page 2
Service Consultant
Westchester Toyota
2167 Central Park Ave
Yonkers, NY 10710
39 Reviews
39 Reviews of Hector Alvarez
January 23, 2020
Hector is great he explains everything in detail, he takes his time to go over everything with you. He goes above and beyond to make sure that your completely satisfied. takes his time to go over everything with you. He goes above and beyond to make sure that your completely satisfied. More
by shayatl2001
Helpful 
January 17, 2020
Great dealership..Its a hit like Tower Records.Good sales staff..They need bagels and it would be even better..Good location and service department. staff..They need bagels and it would be even better..Good location and service department. More
by Rak5
Other Employees Tagged: Wilson Balbuena, Dennis Clarke, Damion Foster, Ahmadou Mbaye, Richard Modafferi, Jaime O'Niell
November 11, 2019
Hector Alvarez is a great consultant. I always bring my car to him and he knows what need to be done. I'm very pleased and confident with the service I receive. Thank you Hector. 😁😁😁 car to him and he knows what need to be done. I'm very pleased and confident with the service I receive. Thank you Hector. 😁😁😁 More
by Sylvia
October 16, 2019
Great customer service Hector Alvarez is an excellent service advisor. He is always willing to go the extra mile and is very professional. The rest of staff at the service d Hector Alvarez is an excellent service advisor. He is always willing to go the extra mile and is very professional. The rest of staff at the service department are very friendly as well. More
by Ruben Cano
October 03, 2019
Excellent Service Hector Alvarez is the service consultant that I deal with: - He is a professional in his dealings with the customer and co-workers - Liste Hector Alvarez is the service consultant that I deal with: - He is a professional in his dealings with the customer and co-workers - Listens to and respects the customer's concerns - Takes the time to explain why certain work needs to be done & the consequences of not doing it - Prioritizes the work to be done Hector's entire approach in servicing the car creates a confidence level in the customer that TOYOTA will properly service the car and wants to keep the customer satisfied. More
by Bill
September 23, 2019
Number 8 and counting! Just picked up my 8th vehicle with this dealership, 11th Toyota overall. I only wish the first 3 had been through Westchester Toyota. David Lee is the Just picked up my 8th vehicle with this dealership, 11th Toyota overall. I only wish the first 3 had been through Westchester Toyota. David Lee is the # 1 reason I keep my business with this dealership. He has always placed me with wonderful sales staff to carry out the orders and had guided me fairly with timing on pricing and special deals. With David moving up to GM he has continued to support me and his replacement as SM, Mina Arizona has continued the VIP experience for me with also placing me with a great salesman for this most recent lease. Brian was professional and confident and the process went just as smooth as anyone could expect. He went out of his way to accommodate a special request I made and took care of the request personally, double checking things to ensure I was driving a safe vehicle before he would let me leave. He even handled an issue with a bump step that I was unable to remove before turning in my previous vehicle and made sure it was ready for me to pick up the next business day. The whole process from Patricia at the front reception desk to David Grin in finance is made pleasurable because this team does care enough to create the long term relationships. They know how to hire the right people and Brian is a great addition to all the staff I have interacted with over the years with this dealership. If you want a Toyota, this is where you want to get it. Correction to auto spell error above. SM is Mina Aziz not “Arizona”🙃 More
by Gammin19
Other Employees Tagged: Mina Aziz, Manny Feliz, David Grin, David Lee, Brian (sales)
June 19, 2019
Big pleaser! I've never been more at ease when getting my car serviced. The quality of service and professionalism is truly exceptional! I have never gotten an out I've never been more at ease when getting my car serviced. The quality of service and professionalism is truly exceptional! I have never gotten an out of box surprise or pushed to fix/correct something that was not in need....its always a pleasurable visit. More
by Punchngo
June 13, 2019
Great Communication and Attention to Detail My Service Agent Hector is really good at his job. He is very professional and detail oriented. He is a great person to trust the care of my vehicle t My Service Agent Hector is really good at his job. He is very professional and detail oriented. He is a great person to trust the care of my vehicle to. More
by Toyota Owner
April 14, 2019
Used car welcome here I’m really impressed with the service and reliability of this dealer, my goal is to keep my used highlander as long as I can, and by putting it on yo I’m really impressed with the service and reliability of this dealer, my goal is to keep my used highlander as long as I can, and by putting it on your hands , not only I saved money but also to keep my value. Thank you for your excellent service!!! More
by Manny46
January 24, 2019
Very professional and knowledgeable of your product Hector is very professional and attentive making sure you don't have to wait more than what is usual .always will bring my vehicle to him and no other Hector is very professional and attentive making sure you don't have to wait more than what is usual .always will bring my vehicle to him and no other . I bought my vehicle new from Westchester Toyota and trust your dealership .would say that hector is a very important part of your team in the service department More
by John Abreu
