Hector Guerra | Page 2
Internet Sales Consultant
Hanlees Hilltop GMC
3255 Auto Plaza
Richmond, CA 94806
Dealership Experience
4 yrs, 4 mos
Industry Experience
4 yrs, 4 mos
Languages Spoken
Spanish
48 Reviews
Write a Review48 Reviews of Hector Guerra
November 14, 2023
I purchased A 2023 GMC sierra recently. The salesman Paul was extremely cool. Intellibeam and Lane keeping assist where not working straight out the gate. They would not give me a loaner ve The salesman Paul was extremely cool. Intellibeam and Lane keeping assist where not working straight out the gate. They would not give me a loaner vehicle only a Lyft ride and I thought that was low class. I purchased a used vehicle in the past from Ford and when it had an issue I got a loaner no problem just to show you a comparison. Jason in the service department made me feel more comfortable. The fleet manager just said anything trying to make things seem like that truck was fully inspected when it clearly was not. These are the reasons this dealership gets a 2 star rating from me and I cannot suggest it to my friends, family or strangers. Highly disappointed. More
Other Employees Tagged: Paul Galassi , Jason in service department
November 08, 2023
Receptionist was nice, and very respectful, he let me know when everything will be ready. know when everything will be ready. More
Other Employees Tagged: Paul Galassi
October 20, 2023
This dealership is great. I purchased my first new vehicle and I was treated with the utmost respect and I was well taken care of. Paul was patient and answered all my questio I purchased my first new vehicle and I was treated with the utmost respect and I was well taken care of. Paul was patient and answered all my questions. The manager explained everything and presented me with all options and I am excited with my purchase and will return when I need another vehicle and I will recommend others to this dealership. More
Other Employees Tagged: Paul Galassi
October 18, 2023
Hector & Khalil were great! Starting the buying process over the phone & wrapped up after work. The work they put in before I arrived in person made things go quickly & smoothly Starting the buying process over the phone & wrapped up after work. The work they put in before I arrived in person made things go quickly & smoothly. I walked out with my dream car in under an hour. Hector even picked me from Bart!! Wish I had to buy another car, Lol. More
Other Employees Tagged: Khalil
October 14, 2023
Nice people, they know what they are doing. Delivered the car on time, I recommend Delivered the car on time, I recommend More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi, Greg James
October 07, 2023
I went in to Hanlees Hilltop to get my truck repaired. And, by the grace of God I walked out with a new 2023. I’am so thankful to all their staff, super professional, and amazing customers service. Thank And, by the grace of God I walked out with a new 2023. I’am so thankful to all their staff, super professional, and amazing customers service. Thank you!!! More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi
October 03, 2023
They’re friendly they’re well organized they’re friendly they’re concerned with your issues and they complete their work on a timely basis I would recommend them to anybody and everybody they’re concerned with your issues and they complete their work on a timely basis I would recommend them to anybody and everybody More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi, Greg James, Jason, in my opinion, is one of your most valued employee. If there is any issue I have Jason would be my go to person.
September 28, 2023
My my vehicle had a Service recall and I did oil change, but I was looking that I have a still problem with my steering the change assembly and they did not change oil the sticker or setting because I am re but I was looking that I have a still problem with my steering the change assembly and they did not change oil the sticker or setting because I am receiving from the app they asking me to go to dealership you need to change oil did it all set up up so I don’t know they change oil or not that’s why I’m not satisfied. More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi, Greg James
September 20, 2023
Very professional answered all my questions. Nice person made me feel welcome thank you for your help Nice person made me feel welcome thank you for your help More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi, Greg James
September 15, 2023
Thank you, Mr. Jason in the Auto department for having patience with me. Your patience are phenomenal . I know I really tested your patience 🥰 Thanks again for all Jason in the Auto department for having patience with me. Your patience are phenomenal . I know I really tested your patience 🥰 Thanks again for all you do. More
Other Employees Tagged: Paul Galassi , Siavash Amirmehrabi, Greg James