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Hector Madrigal
189 Reviews
Hector Madrigal is a seasoned Service Advisor at Chase Chevrolet, where he has been a dedicated member of the team since January 1998. With a wealth of experience as a journeyman technician, Hector brings a deep understanding of mechanics to his role as a service advisor. His bilingual ability to speak both English and Spanish has made him a valuable asset to the company, allowing him to effectively communicate with a diverse range of customers. Throughout his time at Chase Chevrolet, Hector has consistently demonstrated his commitment to delivering top-notch service and support to all of his clients
Read moreDealership Experience
28 yrs, 3 mos
Specialties & Trainings
Have been an auto tech at Chase Chevrolet from 1998 to 2012
189 Reviews
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189 Reviews of Hector Madrigal
March 12, 2026
Was informed every step of the way. When he offered if he could have an Uber ride to pick up my car, no dealership ever offered this. I have been in the car business 20 yrs and that was When he offered if he could have an Uber ride to pick up my car, no dealership ever offered this. I have been in the car business 20 yrs and that was a first.. 2 thumbs up More
by another Cadillac owner
Verified CustomerOther Employees Tagged: Hector Madrigal
March 04, 2026
Always deal with chase Chevrolet never had any problems oil changes are very good but prices keep going up oil changes are very good but prices keep going up More
by JUANITA.WILSON
Other Employees Tagged: Jesus Pena, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens, Bryan McDowell
March 04, 2026
Had a issue with the transmission that I had on warranty brought my truck in had to pay $150 on a diagnostic just to be told it's nothing when I leave I have to come back because my transmission goes out on brought my truck in had to pay $150 on a diagnostic just to be told it's nothing when I leave I have to come back because my transmission goes out on my way back they look at my truck boom transmission valve went out and I had brought it in only hrs early and told it was nothing I shouldn't have had to pay $150 More
by strive1030
Other Employees Tagged: Hector Madrigal
March 02, 2026
Very competent and fully staffed. Employees are well trained and experienced. Recommend utilizing their repair facilities for the repair of GM vehicles. Sales staff are highly trai Employees are well trained and experienced. Recommend utilizing their repair facilities for the repair of GM vehicles. Sales staff are highly trained and experienced. Check them ot. You won’t be disappointed!! More
by youngfrankmeister
Other Employees Tagged: Jesus Pena, Nick Ely, Abel Garcia, Mark Overmyer, Angel Aceves, Daphne Birton, Tyler Gittere, Kyle Stevens, Bryan McDowell
February 19, 2026
Best customer service ever. Coffee and donuts! Who does that... In addition, they provided a ride share home!!! And the difference in cost to have my repairs was amazing. Love Coffee and donuts! Who does that... In addition, they provided a ride share home!!! And the difference in cost to have my repairs was amazing. Love my "Chase Family" More
by blvsmail
February 13, 2026
Dealership ship is costly but Hector and Nick worked with me to help out on the cost. me to help out on the cost. More
by Jason
Other Employees Tagged: Nick Ely, Elias Rodriguez
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