Hector Madrigal | Page 6

I brought my 2005 ssr for a shifting transmission problem and 30000 mile service they fixed the problem with the transmission did the service but locked my console that I don’t have a key for and told me to and 30000 mile service they fixed the problem with the transmission did the service but locked my console that I don’t have a key for and told me to leave my car with them for another day, I didn’t want to leave it for another day because I need my car for transportation. I went to day and night key service and they said I had to get a key from GM parts which they do not have so now I have a locked console that I can’t use! More

by gerry.gerrard Verified Customer Verified Customer

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Hello I always go to Hector for service and I I'm always very satisfied with the results, Thank you Hector.. very satisfied with the results, Thank you Hector.. More

by aztecdlf17 Verified Customer Verified Customer

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I had a very good experience at this dealership and with all the assistance I received all the assistance I received More

by dannyboy101713 Verified Customer Verified Customer

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I have receive good service every time I take my car in for service. Been going there for years!! Keep up the good work .!! for service. Been going there for years!! Keep up the good work .!! More

by Suzanne Verified Customer Verified Customer

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The service representative was very polite and helpful. He was willing to go on test drive and talk about the problem He was willing to go on test drive and talk about the problem More

by andrew_scharff Verified Customer Verified Customer

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I’ve been taking my trucks to Chase for 19 years. I love Chevy products, I’ll never stop take my vehicles to Chase. I love Chevy products, I’ll never stop take my vehicles to Chase. More

by Will2b1027 Verified Customer Verified Customer

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Good service over all. Parts cost are outrageous. The tire and lube service is fantastic. Parts cost are outrageous. The tire and lube service is fantastic. More

by Patrick Hall Verified Customer Verified Customer

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My family and I have been coming to Chase Chevrolet for several years now since 1979 We put our faith in Chase Chevrolet. They are honest and nice quality vehicles. several years now since 1979 We put our faith in Chase Chevrolet. They are honest and nice quality vehicles. More

by Darlenezendejas Verified Customer Verified Customer

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Good job Chase Chevrolet! you made my visit fast and easy and at a great price! you made my visit fast and easy and at a great price! More

by eibo.garcia Verified Customer Verified Customer

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My truck was having some electrical issues so I took it to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but to chase Chevy. I have had nick as my service rep in the past and always felt like he listened to me and kept me informed throughout the process, but I was assigned with Hector this time. Hector came straight out telling me that I needed a new battery (which I had just replaced 1.5 years ago) before I even got the chance to tell him what the problem was. He did not listen to me nor keep me updated when my truck was being worked on. I ended up having to pay for more than I wanted (a transmitter/key fob when that wasn't what was wrong with my truck) and didn't even get the additional inspections I asked for. I asked for a print out of the 8-pt inspection with oil change, and he came back with some excuse saying that they have a new online database so the information wasn't inputted. How do I know it got done? What did I pay for? More

by a.hauschildt258 Verified Customer Verified Customer

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