Hector Mendez

Once again Hector, in your Quick Lane service area, was not only exceptional while providing the required services but he went above and beyond that which I expected. He made it a pleasure to come to your not only exceptional while providing the required services but he went above and beyond that which I expected. He made it a pleasure to come to your dealership. More

Helpful 0

Report | Print

Excellent service in few minutes. Congratulations. The best service, best dealer, employees and facilities. My respects to all. best service, best dealer, employees and facilities. My respects to all. More

Helpful 0

Report | Print

would like to give the service department 5 star's. had good service. great job good service. great job More

Helpful 0

Report | Print

Came for an oil change and was out in an hour. Everyone was very friendly and they all know me by name. I was a little upset because I had a maintenance service plan but even though the time and miles was was very friendly and they all know me by name. I was a little upset because I had a maintenance service plan but even though the time and miles was nowhere near completed the warranty expired because I already had three oil changes. It was not explained to me that the fourth one was not covered. But the staff at tropical Ford was very nice and explained it to me so I understood More

Helpful 0

Report | Print

I have purchased 2 vehicles from Tropical Ford. I like the personal service you get and lifetime free oil changes. I was there for a long time Saturday July 3 for just an oil change. I had already seen the personal service you get and lifetime free oil changes. I was there for a long time Saturday July 3 for just an oil change. I had already seen a sign that said they need more mechanics. So I can understand. It still is my favorite dealership More

Helpful 0

Report | Print

When I gave the service manger the e-mail he did not rotate the tire as the e-mail ask and when I told him that the start /stop feature quit working they igore it rotate the tire as the e-mail ask and when I told him that the start /stop feature quit working they igore it More

by CLAUDE.CHADWELL Verified Customer Verified Customer

Helpful 1

Report | Print

Took a little long executing the oil change and tire rotation on a Saturday but a little bit understanding seeing as the wait time for Friday was 3 hours. rotation on a Saturday but a little bit understanding seeing as the wait time for Friday was 3 hours. More

by chrisdwilson3 Verified Customer Verified Customer

Helpful 1

Report | Print

The customer service need to be better, and the have high prices, and the quality its not i change my oil and filter and two weeks later i was need to go to other place to change it because my car star have prices, and the quality its not i change my oil and filter and two weeks later i was need to go to other place to change it because my car star have a sound More

by bellas.salon2016 Verified Customer Verified Customer

Helpful 0

Report | Print

It would be wonderful if the center tv could be used to It would be wonderful if the center tv could be used to notify the customer when their car is ready. There is a problem with communication and hearin It would be wonderful if the center tv could be used to notify the customer when their car is ready. There is a problem with communication and hearing in the waiting room and several times I have been kept waiting long after my vehicle was ready to go. More

by MELSTER1951 Verified Customer Verified Customer

Helpful 0

Report | Print

I waited for 3 1/2 hours for an oil change and tire rotation. Then I was told I needed a front brake job. So I was there for another hour. I arrived at 7:30 am and left at noon. rotation. Then I was told I needed a front brake job. So I was there for another hour. I arrived at 7:30 am and left at noon. More

by SEMINOLE005 Verified Customer Verified Customer

Helpful 1

Report | Print