Hector Morales
Hector Morales at Lia Hyundai of Hartford

Hector Morales | Page 11

Service Advisor

Lia Hyundai of Hartford

20 Jennings Rd
Hartford, CT 06120

Contact Me
4.9
126 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

126 Reviews

Write a Review

126 Reviews of Hector Morales

November 27, 2020

Dealership Rating
Employee Rating

Great Service Area customer service. Hector and Gavin they did an awesome job taken care of my Tucson. Also i like to thank Raji on the sales side. Thank you. More

by sutera57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 23, 2020

Dealership Rating
Employee Rating

Great Service Area customer service. Hector Morales always takes care of me, understands what I'm looking for and makes sugestions that are sensible. He is great to work with. More

by carred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette

November 16, 2020

Dealership Rating
Employee Rating

I constantly get the best best work by Hector is a pleasure to do business with he does everything for me because I’m alone and I don’t know what has to be done Hector is a pleasure I’ll say again. Mu More

by Hylajean1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Lia Hyundai of Hartford responded

Thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. We look forward to serving your future automotive needs.

November 13, 2020

Dealership Rating
Employee Rating

I received a recall for my 2019 Kona EV. I was able to schedule my service on-line. Upon arrival Hector Morales explained what was going to happen. I was able to get work done at a desk with free Wi-Fi More

by awall28530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Lia Hyundai of Hartford responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Hector took such great care of you. Enjoy your Kona and we look forward to seeing you in the future.

August 15, 2020

Dealership Rating

Hector Morales is Amazing! Hector Morales is by far the nicest person. I stopped by to have my tire fixed - I did not have an appointment but he fit me in. I really appreciate H More

by TheaJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Lia Hyundai of Hartford responded

Thank you for taking the time to share your experience. We are pleased to know that Hector has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 01, 2020

Dealership Rating
Employee Rating

Went for my first service (5,000 mile check) since purchasing the car. Even with the COVID it was a seamless visit. My service advisor Dean Morissette was very pleasant and explained the service. In More

by lindamayoros251
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette

Jul 02, 2020

Lia Hyundai of Hartford responded

Linda, thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

June 06, 2020

Dealership Rating
Employee Rating

Awesome Service - Hector Morales was Excellent Hector was very courteous. From start to finish the process was smooth - Hector was great throughout the process. He made sure that everything was tak More

by TheaJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2020

Lia Hyundai of Hartford responded

Thank you so much for your 5-star review! We are delighted to know that Hector took great care of you and ensured that your experience went as seamlessly as possible! Your safety and satisfaction are our priorities, and we look forward to continuing to serve you and your automotive needs in the future!

May 20, 2020

Dealership Rating
Employee Rating

Hector Morales was excellent in having a minor adjustment issue fixed very quickly. He clearly explained what needed to be done And there was almost no waiting to get it fixed More

by GerryD
Recommend Dealer
Yes
May 21, 2020

Lia Hyundai of Hartford responded

Gerry, Thank you so much for your positive review! We are happy to hear that Hector took great care of you and ensured that your service was completed efficiently! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

April 24, 2020

Dealership Rating

Latest Vehicle Service I purchased used car here a few years ago. Normally would take my car locally, but these guys do such a great job in the Service Department. I work More

by carred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2020

Lia Hyundai of Hartford responded

Thank you so much for your excellent review! We are so appreciative of your continued business and proud that our efforts always meet your satisfaction! Your safety is our utmost priority, and we hope to serve you and your automotive needs for many years to come!

March 29, 2020

Dealership Rating
Employee Rating

I had an excellent experience at Lia Hyundai. The service representative Hector Morales was great. It was my first time getting a oil Change on my car since purchasing it back in July 2019. I wasn't sure exa More

by Sgee1975
Recommend Dealer
Yes
Mar 31, 2020

Lia Hyundai of Hartford responded

Ms. Gee, Thank you so much for your positive review! We are so pleased that we had the opportunity to serve you, and we are overjoyed that Hector could make your overall experience as seamless as possible. We wish you safe travels and ask that you do not hesitate to let us know if there is ever anything more that we may help you with in the future!

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