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Hector Ortiz
Hector Ortiz at Hawk Chevrolet of Joliet
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Hector Ortiz | Page 4

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of Hector Ortiz

October 08, 2023

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Service was completed in a timely matter of time and people were were courteous. The waiting area was clean and had coffee while waiting More

by rayspoerl2856
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Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu

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Oct 10, 2023

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 07, 2023

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It was ok. The waiting room carpeting was very dirty. The service guy forgot to put the tire lock back in my car. I have a o go back for it. More

by Dionnajer
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Yes
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Oct 08, 2023

Dionnajer responded

I responded above

October 03, 2023

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When I was greeted by Hector, he remembered by previous visit after purchasing 4 new tires. He asked how they were working for me, which I mentioned I noticed a difference. The dealership as a whole was co More

by LOPEZ0997
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs , Daniel Diaz

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Oct 05, 2023

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 01, 2023

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It is very good service but a little far. Need a long lead time for loaner car when putting in the shop’ More

by CHRIS_CLLL
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu

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Oct 03, 2023

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

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Friendly service and knowledgeable. My car was ready as indicated. Great price for four tires. More

by TFSchulte69
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Recommend Dealer
Yes
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Oct 03, 2023

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

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I have a great service at this location, my first time being there, thanks you More

by mariaflores8375
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Recommend Dealer
Yes
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Oct 02, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

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Professional and fast service. .. every request we're all taken care of. What more can I say More

by Mensa2.0
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ed Linguin

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Oct 02, 2023

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 25, 2023

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Hawk subaru provides Excellent customer service and everything is always done right!!! I love them and my subaru! More

by ADINARO1
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Recommend Dealer
Yes

Other Employees Tagged: Bill Webb, Jennifer Gibbs, Chris Mullin, Angus Chu

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Sep 27, 2023

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

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Everyone is very pleasant, friendly and knowledgeable. Service team is flexible and communicates great on status of service. More

by Cindy Odegaard
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs

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Sep 24, 2023

Hawk Chevrolet of Joliet responded

Cindy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2023

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Overall not bad but they didn't check all the fluids when they did my oil change the other day so will now have to find time to go over there just do that. But they are friendly and welcoming and have been a More

by CJ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mullin, Angus Chu

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Sep 22, 2023

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager, Bill Webb at 779-260-4270 so we can work towards a resolution.

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