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Hector Ortiz

Overview Reviews (122)

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Hector Ortiz

Hector Ortiz | Page 4

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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122 Reviews

Overview Reviews (122)

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122 Reviews

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122 Reviews of Hector Ortiz

October 12, 2023

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Employee Rating

I took my Silverado in for an airbag recall and was running short on time. Hawk met my schedule needs and provided great service!! running short on time. Hawk met my schedule needs and provided great service!! More

by asifuentes2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 11, 2023

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Awesome experience, Donna was a joy, good communication and professional as well as Calvin, and Renee in assisting my daughter in picking up our car. Thank you so much and god bless and professional as well as Calvin, and Renee in assisting my daughter in picking up our car. Thank you so much and god bless More

by Tomlecour

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Chris Mullin, Bill Webb

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Oct 13, 2023 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

October 10, 2023

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Employee Rating

I came in to test drive a vehicle but learned it had been sold. The sales manager was very apologetic. He asked me an important question on what I was really trying to accomplish, in choosing a vehicle. With sold. The sales manager was very apologetic. He asked me an important question on what I was really trying to accomplish, in choosing a vehicle. With my answer, we,( Mike the salesperson ) took me to view the Forester Wilderness. I believe that everyone listened to me as I bought that very vehicle and love it! More

by ROBINOCTOBER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

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Oct 12, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

October 08, 2023

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Service was completed in a timely matter of time and people were were courteous. The waiting area was clean and had coffee while waiting people were were courteous. The waiting area was clean and had coffee while waiting More

by rayspoerl2856

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Oct 10, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 07, 2023

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Employee Rating

It was ok. The waiting room carpeting was very dirty. The service guy forgot to put the tire lock back in my car. I have a o go back for it. The waiting room carpeting was very dirty. The service guy forgot to put the tire lock back in my car. I have a o go back for it. More

by Dionnajer

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 08, 2023 -

Dionnajer responded

I responded above

October 03, 2023

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Employee Rating

When I was greeted by Hector, he remembered by previous visit after purchasing 4 new tires. He asked how they were working for me, which I mentioned I noticed a difference. The dealership as a whole was co visit after purchasing 4 new tires. He asked how they were working for me, which I mentioned I noticed a difference. The dealership as a whole was consistent with my previous visits, More

by LOPEZ0997

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Bill Webb, Daniel Diaz

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Oct 05, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 01, 2023

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Employee Rating

Friendly service and knowledgeable. My car was ready as indicated. Great price for four tires. My car was ready as indicated. Great price for four tires. More

by TFSchulte69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2023 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2023

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Employee Rating

It is very good service but a little far. Need a long lead time for loaner car when putting in the shop’ Need a long lead time for loaner car when putting in the shop’ More

by CHRIS_CLLL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Oct 03, 2023 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

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I have a great service at this location, my first time being there, thanks you being there, thanks you More

by mariaflores8375

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

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Employee Rating

Professional and fast service. .. every request we're all taken care of. What more can I say .. every request we're all taken care of. What more can I say More

by Mensa2.0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Linguin

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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!