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Hector Ortiz

Overview Reviews (122)

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Hector Ortiz

Hector Ortiz | Page 5

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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122 Reviews

Overview Reviews (122)

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122 Reviews

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122 Reviews of Hector Ortiz

September 25, 2023

Dealership Rating

Employee Rating

Hawk subaru provides Excellent customer service and everything is always done right!!! I love them and my subaru! everything is always done right!!! I love them and my subaru! More

by ADINARO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Angus Chu, Chris Mullin, Bill Webb

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Sep 27, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

Dealership Rating

Employee Rating

Everyone is very pleasant, friendly and knowledgeable. Service team is flexible and communicates great on status of service. Service team is flexible and communicates great on status of service. More

by Cindy Odegaard

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

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Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

Cindy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2023

Dealership Rating

Employee Rating

Overall not bad but they didn't check all the fluids when they did my oil change the other day so will now have to find time to go over there just do that. But they are friendly and welcoming and have been a they did my oil change the other day so will now have to find time to go over there just do that. But they are friendly and welcoming and have been a long time customer there. More

by CJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angus Chu, Chris Mullin

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Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager, Bill Webb at 779-260-4270 so we can work towards a resolution.

September 20, 2023

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Employee Rating

Always come here for service that is done right the first time and every time ! time and every time ! More

by KEnt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs , Chris Mullin

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Sep 23, 2023 -

Hawk Chevrolet of Joliet responded

Kent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2023

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Employee Rating

Very helpful,courteous. Very knowledgeable. Made me glad I bought a Subaru. I was surprised to my car being returned totally washed and cleaned.I was impressed. Very knowledgeable. Made me glad I bought a Subaru. I was surprised to my car being returned totally washed and cleaned.I was impressed. More

by jmntlnicholson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

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Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2023

Dealership Rating

Employee Rating

My oil change and tire rotation were completed within the hour as they said. This was an easy process and the online appointment scheduler made it very easy. hour as they said. This was an easy process and the online appointment scheduler made it very easy. More

by LESARN68

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

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Employee Rating

The service guy are always so courteous. I never wait for a long period of time. I never wait for a long period of time. More

by BELLBESSIE57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 17, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2023

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Employee Rating

Even though it took a little longer than I had hoped it was done perfectly and I received it cleaner than when I dropped it off. Great job by the staff at Hawk. was done perfectly and I received it cleaner than when I dropped it off. Great job by the staff at Hawk. More

by John D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2023 -

Hawk Chevrolet of Joliet responded

John, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 10, 2023

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Employee Rating

My car breakdown was hard . Hawk employees really helped ease my worry they’re Great! Hawk employees really helped ease my worry they’re Great! More

by SHEENASTONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga, Daniel Petrey, Jennifer Gibbs, Brian O'Hare , Angus Chu, John King, Chris Mullin, Bill Webb

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Sep 13, 2023 -

Hawk Chevrolet of Joliet responded

Sheenastone, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2023

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Employee Rating

Excellent service and sales. Friendly and communicable quick in and out.Free water in nice waiting area😊 Friendly and communicable quick in and out.Free water in nice waiting area😊 More

by JEFF.LOESCHEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga, Daniel Petrey, Jennifer Gibbs, Brian O'Hare , Angus Chu, John King, Chris Mullin, Bill Webb

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Sep 14, 2023 -

Hawk Chevrolet of Joliet responded

Jeff, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!