Hector Osborn

They take advantage of you. They lack class. Beautiful dealership though I am extremely happy with my purchase, but I did get ripped off. They lack class. Beautiful dealership though I am extremely happy with my purchase, but I did get ripped off. More

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Our salesperson, Hector, was excellent and greatly assisted us through the entire car selection process. Moreover, all the employees in the dealership helped us to make the car buying experience an en assisted us through the entire car selection process. Moreover, all the employees in the dealership helped us to make the car buying experience an enjoyable one. Everything was done professionally and efficiently. I would rate the dealership 5 stars in all aspects of the car buying experience. More

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Extremely pleasant car buying experience. No pressure. Whole process was quick and easy. Recommending to all my people. No pressure. Whole process was quick and easy. Recommending to all my people. More

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Audi Rancho Mirage was attentive and knowledgeable to our questions about their product. The sales team were not high pressure and kept good communication open. the sales team were transparent and offered ex questions about their product. The sales team were not high pressure and kept good communication open. the sales team were transparent and offered excellent pricing and terms during the negotiation process. More

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Very professional , third time return customer. Worked with us for fair trade in value for our trade in. Did not have vehicle we wanted, , searched till they found car matching our requirements. Worked with us for fair trade in value for our trade in. Did not have vehicle we wanted, , searched till they found car matching our requirements. Overall the buying experience was considered five star tanks to Hector Osborn and complete selling and purchasing team. Thank you More

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Hector was great - very personable, great follow up, and I’m very pleased with my RS5. He was very supportive as I bought this car remotely. I’m very pleased with my RS5. He was very supportive as I bought this car remotely. More

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Kept in touch with me. Found me alternatives when our first choice wasn’t available anymore Found me alternatives when our first choice wasn’t available anymore More

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Great service. Helpful staff. Knowledgeable on product. Fair prices. Fast negotiation and purchasing process. Simple process overall. Helpful staff. Knowledgeable on product. Fair prices. Fast negotiation and purchasing process. Simple process overall. More

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In all of my years of buying cars, both used and new, this was the best experience I’ve ever had! Hector was my sales associate and took the time to listen to what I was looking for in my new vehicl this was the best experience I’ve ever had! Hector was my sales associate and took the time to listen to what I was looking for in my new vehicle and presented all of the options he thought would match my needs and check the boxes on my wish list. Once I had selected the vehicle I was interested in purchasing, we took it for a drive, and he thoroughly explained and demonstrated all of the features of the vehicle. He took the time to answer all of my questions and made that part of the process so simple and straightforward. Once I decided to move forward with the vehicle I had chosen, I had the pleasure of working with Andy in the finance department. He took the time to present several options based on my current financial situation and thoroughly explained them so that I could make the best decision for me. I also met several other associates and managers who were both friendly and professional. At no time during this process did I feel pressured by anyone to make immediate decisions. The customer service here is none like I’ve ever experienced! I am from Alabama and bought the vehicle of my dreams. I look forward to a continued relationship beyond this sale and cannot recommend them highly enough!! More

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Hector, did an outstanding job of explaining the features of the Q5 and didn't try and pressure me on making a decision. He was professional and did all he could to get the price I was welling to pay. You of the Q5 and didn't try and pressure me on making a decision. He was professional and did all he could to get the price I was welling to pay. You have an excellent employee in Hector More

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