Chad Ingram
Chad Ingram at Audi Rancho Mirage

Chad Ingram

Service Manager

Audi Rancho Mirage

71265 Highway 111
Rancho MIrage, CA 92270

5.0
18 Reviews
5.0

18 Reviews

Write a Review

18 Reviews of Chad Ingram

July 23, 2026

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Employee Rating

I recently had my Audi S5 serviced at Audi Rancho Mirage, and the experience was outstanding from start to finish. A special thank you to Chad Ingram and Lorena Martinez, who provided exceptional customer More

by Philip G.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez , Lorena & Chad

Jul 23, 2026

Audi Rancho Mirage responded

Thank you for highlighting your service experience on your Audi S5. Chad and Lorena’s clear communication and meticulous attention to detail helped make the entire process stress-free. We’re grateful for your recommendation and look forward to supporting your future service needs.

July 13, 2026

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This was the the fifth car I’ve purchased from Audi RM since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff. More

by royclark90278@mac.com
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 13, 2026

Audi Rancho Mirage responded

Celebrating your fifth Audi purchase since 2017 is fantastic. We’re glad our sales and service staff treated you with respect and helped you find great deals. We look forward to assisting you again.

July 09, 2026

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I purchased this Q3 new from this Dealership. .!Always received excellent service with professionalism /respect. More

by VetterWilliam
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston

Jul 09, 2026

Audi Rancho Mirage responded

It’s wonderful to know your Audi Q3 purchase and service experiences have been treated with professionalism and respect. Jason and our team appreciate your five-star review and look forward to serving you again.

June 25, 2026

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The service department at Audi Rancho Mirage is great - They are totally on top of things despite the Brand having issues. They are always here for you when you need them. Lorena & Chad are ama More

by allisonbuck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Jun 25, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience. We’re delighted our service team kept your Audi running smoothly and ready whenever you needed assistance. Chad and Lorena will be thrilled by your kind words.

June 20, 2026

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Very friendly staff, helpful keep up the nice work, i like to say thank you to all. More

by Eborluca53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2026

Audi Rancho Mirage responded

What a pleasure to hear our team was friendly and helpful during your visit. Your kind words mean a lot, and we look forward to welcoming you back.

June 16, 2026

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I appreciate the attentiveness and professionalism at this dealership. Having an uber available for me was most thoughtful and convenient. The reporting after the inspection was easy to understand and ex More

by lynne.brown13
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2026

Audi Rancho Mirage responded

Thank you, Lynne, for your thoughtful review. We're delighted to hear you appreciated the attentiveness and professionalism of our team at Audi Rancho Mirage. Providing convenient transportation options, clear communication, and easy-to-understand service reports is all part of delivering an exceptional Audi service experience. We appreciate your trust and look forward to serving you again in the future.

June 12, 2026

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I had an amazing experience and couldn’t be happier with the service I received. A special thank you to Chad, the manager, who went above and beyond to ensure my car was repaired and returned to me in a tim More

by mrucc01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Jun 12, 2026

Audi Rancho Mirage responded

Thank you for your wonderful review, Michael. We're delighted to hear you had such an amazing experience at Audi Rancho Mirage. Chad and our team are committed to providing exceptional customer service, clear communication, and timely vehicle repairs, so it's rewarding to know those efforts made a difference. We appreciate your recommendation and look forward to assisting you with all your future Audi service needs.

June 12, 2026

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Audi service has operated at such a high level for so long, that it feels like this just the way it is supposed to be, but I know there is a lot of hard work involved on a daily basis. Thank you. More

by jrbrown60640
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Preston

Jun 12, 2026

Audi Rancho Mirage responded

Thank you for your kind words. We truly appreciate your recognition of our Audi Rancho Mirage service team and the effort that goes into delivering a consistently exceptional experience. Providing outstanding Audi service and customer care every day is our goal, and we're grateful for your trust and continued support. We look forward to serving you again in the future.

June 06, 2026

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Best service department ever that is all that needs to be said. Hands down the best. More

by shoichi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston, Jackie Reyes , Crystal Bocanegra

Jun 09, 2026

Audi Rancho Mirage responded

Thank you, Shoichi, for the fantastic 5-star review! We're honored by your kind words and thrilled to hear that our service department has earned your trust. Providing exceptional Audi service and customer care is our top priority, and feedback like yours means the world to our team. We appreciate your support and look forward to serving you again at Audi Rancho Mirage.

May 29, 2026

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Always great service and friendly staff. Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services. More

by Jaxan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston

Jun 02, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that you've consistently received great service from our team and that familiar faces like Chad, Lorena, and Jason continue to make your visits enjoyable. We're especially pleased to know Jason was attentive and helpful with your vehicle's service needs. Providing exceptional Audi service and personalized customer care is always our goal, and we look forward to serving you again in Rancho Mirage.

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