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Heidi Stoll
Heidi Stoll | Page 9
Internet Manager
Vision Kia of Canandaigua
2445 Rochester Rd Rte 332
Canandaigua, NY 14424
115 Reviews
115 Reviews
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115 Reviews of Heidi Stoll
Verified Customer
May 02, 2024
Came in 4-5-24 for oil change then 2400 miles later I have no oil in car causing check engine light to come on. Took it to dealership 5-1-24 they said no leaks only 1.5 quarts low which I put one in one have no oil in car causing check engine light to come on. Took it to dealership 5-1-24 they said no leaks only 1.5 quarts low which I put one in one way so that’s 2.5 quarts low in 2400 miles. Why? Was told warranty was done after paying extra $2500 for extended warranty. Was trying to find out about warranty to be told old owners have information they don’t have it in the new owners system. So now the timing balance is off waiting for management to call. Just want them to make it right fix issue after their mess up at no cost to me. More
by TINHENRY78
Other Employees Tagged: Nate Murphy, Adam Snell
April 01, 2024
New ownership has discontinued oil changes for life for existing car owners, unless said owner can produce the original pink receipt from car purchase. Even though the dealership still have and can verify existing car owners, unless said owner can produce the original pink receipt from car purchase. Even though the dealership still have and can verify the purchase records. Seems arbitray and Dis ingenuine and a breach of contract. As far as notice goes, it was printed on the bottom of an oil change receipt. Seems legal. More
by IJODYS5
Other Employees Tagged: Nate Murphy, Adam Snell
March 21, 2024
Do not purchase a used vehicle from vision kia of Canandaigua. My husband and I purchased a used vehicle and traded in our older vehicle. We'll the kia sadona 2016 that we purchased was a complete le Canandaigua. My husband and I purchased a used vehicle and traded in our older vehicle. We'll the kia sadona 2016 that we purchased was a complete lemon. It needed work no less than two months after our purchase, and more and more work needed done after that. At first we brought it to our own mechanic and racked up thousands of dollars in mechanic fees. Then it broke again this time completely didn't run. My husband fixed many different things on his own, wrote down what he did. Brought it to Kia in September of 2033 and we were told they would get it fixed in the next two weeks. That did not happen we got the entire run around day after day months after month. My husband lost his job because he couldn't make it to work, we tried to trade it in a were told it was worth 350$ so we had no choice but to purchase another vehicle 2024. They still had to fix our van which we still owed 14,000 dollars on and it's worth 350$.. absolutely disgusting. After chasing these people down on a regular basis we finally got our van back today March 22 2024. They charged us 4,900$ didn't bother to even clean it or put gas in a vehicle they've had for 7 months. I do not recommend them to anyone. They're the most unprofessional dealership I've ever seen in my life and the better business bureau is being notified. As I see this you do not treat good paying customers the way they have. Sincerely, Jessica Thompson More
by jessicabunker43
Other Employees Tagged: Nate Murphy, Adam Snell
March 19, 2024
Our visit was fast and efficient. The customer service woman was very kind and friendly and helped me to understand everything that was completed. The service worker went above and be The customer service woman was very kind and friendly and helped me to understand everything that was completed. The service worker went above and beyond to service my vehicle and I am very pleased with the job done. More
by Caraigoe
Other Employees Tagged: Nate Murphy, Adam Snell
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