Henry Escano
Service Manager
The Luxury Collection Walnut Creek
2330 N Main St
Walnut Creek, CA 94596
42 Reviews
Write a Review42 Reviews of Henry Escano
September 06, 2026
Great service from Nick and team as usual. Car returned with everything fixed. Well taken care of. Car returned with everything fixed. Well taken care of. More
Other Employees Tagged: Nick Kalustian, Jessica Benoit
August 26, 2026
I asked to go to a store while waiting and they called Lyft…I came driving my wonderful car and had to ride Lyft, a Honda and a Prius… that was interesting… but disappointing… Lyft…I came driving my wonderful car and had to ride Lyft, a Honda and a Prius… that was interesting… but disappointing… More
Other Employees Tagged: Nick Kalustian, Alex Farmakis, Jessica Benoit, Roger McBride, Alex Taber
August 21, 2026
Customer focus! Excellent communication and delivery on their commitments. Work diligently on recall issues and give you feedback back on issues related to recall Excellent communication and delivery on their commitments. Work diligently on recall issues and give you feedback back on issues related to recall More
Other Employees Tagged: Alex Farmakis, Jessica Benoit
June 25, 2026
Service was really good. Jessica was ready for me and kept me up to date on the repair work on my car. Jessica was ready for me and kept me up to date on the repair work on my car. More
Other Employees Tagged: Jessica Benoit
May 12, 2026
Pleasantly surprised by a next day appointment given by Henry. Upon arrival Alex checked me in and made me feel comfortable by managing my expectations. Henry reminded him of my request to get in and out A Henry. Upon arrival Alex checked me in and made me feel comfortable by managing my expectations. Henry reminded him of my request to get in and out ASAP. My SUV drove away purring like a kitten. More
Other Employees Tagged: Alex Farmakis
April 18, 2026
Excellent service reasonable price. Very knowledgeable. No more to say. This takes too much time Very knowledgeable. No more to say. This takes too much time More
Other Employees Tagged: Jessica Benoit
April 08, 2026
Best customer service in town. I have several cars serviced by Mercedes and Audi too and while both have good service departments, WC Luxury is in a class of its own. I have several cars serviced by Mercedes and Audi too and while both have good service departments, WC Luxury is in a class of its own. More
Other Employees Tagged: Alex Farmakis
April 02, 2026
Overall excellent service, Jessica communicated very well and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in t and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in the decision making process. I have 100% confidence when leaving my vehicle there. More
Other Employees Tagged: Alex Farmakis, Jessica Benoit

