Henry Escano
Henry Escano at The Luxury Collection Walnut Creek

Henry Escano

Service Manager

The Luxury Collection Walnut Creek

2330 N Main St
Walnut Creek, CA 94596

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Henry Escano

May 12, 2026

Dealership Rating
Employee Rating

Pleasantly surprised by a next day appointment given by Henry. Upon arrival Alex checked me in and made me feel comfortable by managing my expectations. Henry reminded him of my request to get in and out A More

by 707
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmakis

April 18, 2026

Dealership Rating
Employee Rating

Excellent service reasonable price. Very knowledgeable. No more to say. This takes too much time More

by monahan0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Benoit

April 08, 2026

Dealership Rating
Employee Rating

Best customer service in town. I have several cars serviced by Mercedes and Audi too and while both have good service departments, WC Luxury is in a class of its own. More

by ctakaa1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmakis

April 02, 2026

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Employee Rating

Overall excellent service, Jessica communicated very well and kept me informed on the progress of the work being performed. She also provided written information on her recommendations which was helpful in t More

by diaz99
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmakis, Jessica Benoit

March 27, 2026

Dealership Rating
Employee Rating

I have never had a 'good' Experience with the dealership. .the service department has always been straightforward and pleasant. More

by ssauvain
Recommend Dealer
Yes

Other Employees Tagged: Henry Escano

March 19, 2026

Dealership Rating
Employee Rating

Henry was very pleasant to work with. Always had a smile on his face.. Henry filled up with me via the phone . To Which I did less not receive the first time. More

by bardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Farmakis, Alex Taber

March 16, 2026

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Employee Rating

The dealership itself is okay but the last few times the service department hasn't been great. More

by MK
Service Price Transparency
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Recommend Dealer
No

March 02, 2026

Dealership Rating
Employee Rating

Jessica was flat out outstanding! She far exceeded my expectations and I will definitely continue servicing my Maserati with her a the luxury collection despite living a few miles awa More

by david.duarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

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Employee Rating

Just wanted to say thank you to Cem and Nima for all the help in this deal More

by NAVID
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
Employee Rating

I Really Trust them with working on my car, their Integrity is unmatched…and I will Always bring my car to them…Jessica is so smart and nice to work with, Actually the WHOLE TEAM IS AWSOME!! More

by azariahis330
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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