Henry Escano
Henry Escano at The Luxury Collection Walnut Creek

Henry Escano | Page 2

Service Manager

The Luxury Collection Walnut Creek

2330 N Main St
Walnut Creek, CA 94596

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Henry Escano

February 23, 2026

Dealership Rating
Employee Rating

I Really Trust them with working on my car, their Integrity is unmatched…and I will Always bring my car to them…Jessica is so smart and nice to work with, Actually the WHOLE TEAM IS AWSOME!! More

by azariahis330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2026

Dealership Rating
Employee Rating

Excellent customer service! Went beyond my expectations to solve my issues and spent a lot of extra time More

by marcdenola
Recommend Dealer
Yes

Other Employees Tagged: Henry Escano

February 21, 2026

Dealership Rating
Employee Rating

Jessica was always helpful and pleasant but the maintenance was a big issue so we bought a MERCEDES More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Kalustian, Jessica Benoit

January 15, 2026

Dealership Rating
Employee Rating

Very friendly professionals. Make me feel very special. The detail person did a wonderful job. More

by mhoustonpi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

Very nice. Showed me all checks done to the car. Even advise future issues Done More

by andrew_petreas
Recommend Dealer
Yes

Other Employees Tagged: Henry Escano

December 15, 2025

Dealership Rating
Employee Rating

Been coming here since 2022. Have been treated with respect from day one even when I wasn’t a customer. Thank you Jessica for always taking care of my cars. More

by Navid.R
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Benoit, Roger McBride , Monica Rodgers

November 22, 2025

Dealership Rating
Employee Rating

Poor communication, promises not kept, poor responsiveness. Far below BMW and Mercedes experiences Very disappointing More

by nionoff
Recommend Dealer
No

Other Employees Tagged: Henry Escano

October 29, 2025

Dealership Rating
Employee Rating

Jessica is very helpful throughout the process, telling me about the diagnosis of the problem, and the repair details so that I have nothing to worry about. The pickup and drop off experience was smooth as More

by ELEMENT.NO.88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

Henry (service) and Lemar(sales) are simply the best. White glove service at every turn. More

by LANDON.EDMOND
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

The best in the whole wide world. My Bentley went for first service. There were some issues on the rear passenger speaker. Turned out some clips were loose. They fixed it and it is pu More

by VSIVADAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

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