

Henry Escano
Service Manager
The Luxury Collection Walnut Creek
2330 N Main St
Walnut Creek, CA 94596
17 Reviews
Write a Review17 Reviews of Henry Escano
September 16, 2025
Excellent service from beginning to end . Your service representative kept me updated at all times and all issues were resolved quickly and professionally. Your service representative kept me updated at all times and all issues were resolved quickly and professionally. More
Other Employees Tagged: Alex
September 15, 2025
The service center employees have been extremely supportive throughout this exhausting experience of trying to find out what is happening with my Maserati. supportive throughout this exhausting experience of trying to find out what is happening with my Maserati. More
Other Employees Tagged: Jessica
September 07, 2025
Great communication and service. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. They are always helpful and respectful. I only wish they had loaner cars for when my car is being serviced. More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Nick my service advisor
August 30, 2025
CEM AND A NICK ARE BOTH SUPER HELPFUL AND ALWAYS GO ABOVE AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK AND BEYOND TO NOT ONLY FIX THE ISSUE BUT GENIUALY CARE. HIGHLY RECOMMEND THEM AND WALNUT CREEK More
Other Employees Tagged: David Lin , CEM, NEEMA, AND SOLHIL
August 29, 2025
The service department is excellent. I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure every I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure everything was handled smoothly. She clearly explained the service process, kept me updated, and made sure all of my questions were answered. Jessica’s attention to detail and genuine care made the entire experience stress-free. It’s rare to find someone so knowledgeable and dedicated to customer satisfaction. I’ll definitely be returning because of the outstanding service I received from her and the entire team. More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Jessica Benoit
August 29, 2025
Excellent service department. I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure every I want to give special recognition to Jessica. From the moment I arrived, she was welcoming, professional, and went out of her way to make sure everything was handled smoothly. She clearly explained the service process, kept me updated, and made sure all of my questions were answered. Jessica’s attention to detail and genuine care made the entire experience stress-free. It’s rare to find someone so knowledgeable and dedicated to customer satisfaction. I’ll definitely be returning because of the outstanding service I received from her and the entire team. More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Jessica Benoit
August 29, 2025
The professionalism of this place is off the charts, I have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of s have bought many an exotic car in my time, but this was the most impressive by far- when I arrived to pick up the car there was a reception line of staff to greet me from the General Sales Manger, finance manager, salesman and even the lead technician (who was super impressive) and even the GM came out to thank me- car under cover for the unveiling- WOW! Super impressive! More
Other Employees Tagged: David Lin, Lemar Arghandiwal , Red Readdy did amazing follow up!
August 28, 2025
Great service but most important ownership walking in the clients and helping in the future. If there is any issues with the car, making sure the customer is always happy. clients and helping in the future. If there is any issues with the car, making sure the customer is always happy. More
Other Employees Tagged: Nick