Good service.
very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great
very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great
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by Saci Marty
Service Price Transparency
Dec 21, 2023 -
Los Angeles Chrysler Dodge Jeep Ram responded
Saci, thank you for sharing positive feedback on Henry! We want all of our guests to be treated to service that is thorough and
reliable, so we're happy that's exactly what Henry provided for you. We look forward to your next visit!
Henry Martinez was very efficient and reliable.
I expected a minimum of 2 days to hear back, but the team fixed my vehicle's issue and I had it back within 24 hours. I was worried that a multipoint
I expected a minimum of 2 days to hear back, but the team fixed my vehicle's issue and I had it back within 24 hours. I was worried that a multipoint inspection and new found issues/repairs would be very costly, however, the team was very straightforward and honest. Hopefully, I don't face another vehicle problem anytime soon, but if anything comes up, I would definitely book another service appointment with LACDJR and more specifically, Henry.
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by joennkim
Dec 15, 2023 -
Los Angeles Chrysler Dodge Jeep Ram responded
Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Henry handled your visit with great care and communication. We hope to ensure the same circumstances if we may be of service to you again!
Very nice and he explain everything to me.
Although I should not have gotten a wheel
Alignment when I need new tires, over site.
Although I should not have gotten a wheel
Alignment when I need new tires, over site.
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by Sparkle Queen
Service Price Transparency
Dec 12, 2023 -
Los Angeles Chrysler Dodge Jeep Ram responded
Sparkle Queen, thanks for stopping by to share your positive review of our service team! We're glad they addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Henry Martinez was great and I was very satisfied with
the excellent customer service from him and the service department.
the excellent customer service from him and the service department.
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by crystal.leal
Service Price Transparency
Nov 29, 2023 -
Los Angeles Chrysler Dodge Jeep Ram responded
Crystal,
Thank you so much for leaving Henry this excellent review! We are glad to hear that Henry took great care of you and your automotive needs. We are happy to know that you are satisfied with your service visit here at Los Angeles Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.
I had a very smooth and easy experience with Henry
Martinez. He was sweet and didn’t try to sell me additional services which I appreciate a lot actually. My car was done in 2-3 hours which I’m thankf
Martinez. He was sweet and didn’t try to sell me additional services which I appreciate a lot actually. My car was done in 2-3 hours which I’m thankful for because I had a busy day and many errands to run so efficiency is what I’m looking for at my dealership. I always come to the LA dealership because that is the one closest to me and I’ve never had a bad experience with them.
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by Shahad Khaleel
Service Price Transparency
Nov 06, 2023 -
Los Angeles Chrysler Dodge Jeep Ram responded
Shahad, thank you for sharing positive feedback on Henry! We want all of our guests to be treated to service that is thorough and
reliable, so we're happy that's exactly what Henry has provided for you. We look forward to your next visit!