Henry Milani

I recently leased a Chevy and overall had a great experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service. The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was. Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance. More

by Lauren Beers Verified Customer Verified Customer

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I recently leased a Chevy and overall had a great experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service. The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was. Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance. More

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I recently leased a Chevy and overall had a great experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service. The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was. Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance. More

by Lauren Beers Verified Customer Verified Customer

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Everyone is very professional and their service department always leaves my car clean. Henry is always available for any questions I may have. department always leaves my car clean. Henry is always available for any questions I may have. More

by BOBF49 Verified Customer Verified Customer

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my name is Dom Domimo i just purchased a 2018 chevy traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealer traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealership every one was so honest and very knowledgable there was never any pressure and they took care of all my needs john Randazzo worked with henry and satisfied sll my needs i look foward to servicing my car here and i feel at home with the Arnold family . They dont have dealerships like this anymore! thank you Arnold More

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As I have said in the past, I find the staff at Arnold Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. Chevrolet to be friendly, professional, and competent. They got my vehicle up and running in very short order. Keep up the good work guys. More

by englishofficer Verified Customer Verified Customer

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Great people and staff pleasure to work with , good all around miss Frank thanks for everything around miss Frank thanks for everything More

by ericlegerlotzgibbons Verified Customer Verified Customer

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Excellent dealer, excellent customer service, very easy process and place to deal with, would recommend again process and place to deal with, would recommend again More

by BRONXBOMBA10 Verified Customer Verified Customer

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Return lease and release again. Henry was great and made the transaction smooth. Henry was very professional and knowledgeable. He treated me like family. I have leased cars in the Henry was great and made the transaction smooth. Henry was very professional and knowledgeable. He treated me like family. I have leased cars in the past with him and I feel he gives me the best customer service. I would recommend him to my family and friends. More

by MTWNURSE630 Verified Customer Verified Customer

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I am at this dealership because of the white glove customer service provided by Henry. This is my 4th car leased with Henry. He is an asset to the company! customer service provided by Henry. This is my 4th car leased with Henry. He is an asset to the company! More

by MICHELLE624 Verified Customer Verified Customer

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