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Henry Olowu
93 Reviews
93 Reviews of Henry Olowu
May 03, 2023
Today I had the worst experience since I arrived in this country! I went to the dealer to change the oil in my car as always! the person offers me a package of three options to be financed for three months country! I went to the dealer to change the oil in my car as always! the person offers me a package of three options to be financed for three months for the oil change. I tell him no! I just want an oil and filter change and he insists on the options package I say no! I just want an oil change and an air filter change! He does the paperwork and asks me, are you going to wait here or are you going to call you when it’s ready? and I ask him how long does it take? He told me that two and a half hours, because I went without an appointment, I left! Given that they did not call me, I returned to the dealer and to my surprise, the person who attended me gave me one of the three options that at first I told him I did not want! Well, he took me to the manager's office because I told him I wasn't going to pay and the manager was very rude and dismissive, she kept my car keys in her pocket and told me that the truck couldn't leave there until I paid. ! I explained to her many times that she didn’t select that package and she told me to get out of her office! The treatment towards me was very racist! The manager's attitude was never to help me, only to make me pay, knowing that it was a mistake by that person! I had to pay the $500 dollars because I couldn't get my car out, the manager lowered the debt since the amount was $789. I'm not going back to that place because it was a hard time what they put me through and they made me feel as if I I would have stolen! the manager's racism was very evident! More
by claudy gil
Other Employees Tagged: Tammy Baker
December 15, 2022
Went to get my oil changed, they told me to expect two hours but had it ready in less than an hour which is great! Their sales staff is also nice, Carlos Velez is excellent! hours but had it ready in less than an hour which is great! Their sales staff is also nice, Carlos Velez is excellent! More
by roxana.castillo96
Other Employees Tagged: Emmanuel Kubandi, Carlos, Vélez
January 30, 2022
Everything was easy until it came time to sign paperwork. The MSRP of the car magically went up over $3000 when he put the paper in front of us. When I asked why, I was told it was because of some $3000 prot The MSRP of the car magically went up over $3000 when he put the paper in front of us. When I asked why, I was told it was because of some $3000 protection package they put on all new cars. I asked them to take it off since I was fine without it, and he came back saying the best he could do was knock $1000 off since the package was something all new cars had to get. If this is the case, just advertise the car as being a higher price. This all came after being told they wouldn’t budge on the list price, so it’s not like we were saving the money somewhere else. It just felt like a bait and switch. I won’t be doing business with any Rick Case dealership in the future. More
by Clbruce350
April 29, 2021
I recently purchased a Venue for my mom. My salesperson is HENRY OLOWU was amazing to work with. He treated my mom with great respect and care. We thoroughly enjoyed our experience at this dealership. Than is HENRY OLOWU was amazing to work with. He treated my mom with great respect and care. We thoroughly enjoyed our experience at this dealership. Thanks again UNCLE HENRY!!! Jeff Climes More
by Mrjjeff
October 18, 2018
Tucson SEL Very satisfied with this dealer and this people . They give all the information what I need . Henry Olowu is the best . Thank you Rich Case Hyundai ! Very satisfied with this dealer and this people . They give all the information what I need . Henry Olowu is the best . Thank you Rich Case Hyundai ! More
by Cori1972
August 01, 2018
Great dealership! Easiest trade I have ever done. Henry Josh and Karen were fantastic in helping close the deal. It was enjoyable from the get go! Thanks Easiest trade I have ever done. Henry Josh and Karen were fantastic in helping close the deal. It was enjoyable from the get go! Thanks More
by ladygolfer0917
Other Employees Tagged: Josh- Sales Mgr & Karen Dewhurst-Finance Mgr
February 21, 2018
Helpful,Knowledgeable,and a Very Professional dealership! I bought my first Santa Fe from Henry Olowu in 2015. It was a very satisfying experience. After recently being in the market for new car I called Henr I bought my first Santa Fe from Henry Olowu in 2015. It was a very satisfying experience. After recently being in the market for new car I called Henry. He immediately set things in motion. He was able to get the exact color, interior, etc. If you are looking for a new car I would highly recommend Henry and The Rick Case team of professionals! More
by Terro1
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