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Henry Polack
Henry Polack at Tracy Toyota

Henry Polack

Internet Sales Manager

Tracy Toyota

2895 N. Naglee Road
Tracy, CA 95304

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5.0
10 Reviews

Henry Polack—better known as “Twiz”—has a rare gift for turning pressure into positivity. Whether it’s through a well-timed joke or a confident solution, he brings both energy and ease to every situation. With a quick wit and a steady hand, Twiz doesn’t just handle challenges—he lightens the load for everyone around him. Before joining Tracy Toyota, Henry served as a substitute teacher across a wide range of subjects, connecting with students through patience, adaptability, and humor. That same dedication to people carries over into his work today. At Tracy Toyota, he’s all about the customer—focused, attentive, and relentless in the pursuit of their happiness. Whether he's solving a problem or lifting a mood, Henry has a way of turning any tough day into a better one.

Dealership Experience

9 mos

Industry Experience

9 yrs

5.0

10 Reviews

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10 Reviews of Henry Polack

July 19, 2025

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Employee Rating

Professional very helpful. Easy to talk to. No pressure, I did not feel like I was being pushed into anything. More

by bsimms510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 19, 2025

Tracy Toyota responded

Thanks for the great feedback! Really glad to hear you felt comfortable throughout the process. Henry enjoyed working with you, too. If you need anything down the road, don’t hesitate to reach out.

July 16, 2025

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Employee Rating

Mustafa, Henry, and John made the car buying experience painless and enjoyable. This was the easiest vehicle out ch saw I have ever had. More

by mandimontalvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Mohammad, John Lau

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Jul 17, 2025

Tracy Toyota responded

Thanks so much, Mandi! We're really glad to hear Mustafa, Henry, and John made things easy for you. It's awesome to know this was your easiest car-buying experience yet. Enjoy the new ride!

July 14, 2025

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Employee Rating

They above and beyond to make the experience pleasant and easy. I love my new truck! More

by Hypegal227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ezau Reyna, Wali Razaqi

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Jul 14, 2025

Tracy Toyota responded

Hypegal227 - We really appreciate the great feedback! Henry, Ezau, and Wali were all glad to help make things easy and stress-free for you. Enjoy every moment with your new truck — and thanks again for choosing Tracy Toyota!

July 11, 2025

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Employee Rating

Great over the phone customer service and great in person service. Great all around experience. More

by jackcrowder35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Farooq Jahla, John Lau

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Jul 14, 2025

Tracy Toyota responded

Thanks so much, Jack! We're happy to hear you had a great experience both over the phone and in person. Henry, Farooq, and John really enjoyed working with you and are glad they could help make everything go smoothly. We appreciate you choosing Tracy Toyota!

July 09, 2025

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Employee Rating

Excellent service, thanks a lot! We are so happy and grateful with all the support! More

by OGARCIA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu

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Jul 14, 2025

Tracy Toyota responded

Thanks so much, OGarcia5! Bruce and Henry really enjoyed working with you and are happy to hear you’re so pleased with the service and support. We’re grateful you chose Tracy Toyota — enjoy your new ride!

July 09, 2025

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Employee Rating

Dealership was clean had a simple layout and very easy to find. picked up phones right away and answered all my questions. Henry was very straight forward when I wanted to know specific numbers. He had all p More

by Enrique.lopez409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wali Razaqi

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Jul 14, 2025

Tracy Toyota responded

Thanks so much for the thoughtful review, Enrique! We’re glad to hear everything went smoothly and that Henry and Wali were able to make the process quick and transparent for you. We know your time is valuable, so it’s great to hear we hit the mark. We’ll be here whenever you’re ready for your next ride — thanks for choosing Tracy Toyota!

June 21, 2025

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Employee Rating

Overall it was a positive experience , The salesperson, Henry Polack was very knowledgeable and patient. More

by Parwiza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lau

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Jun 21, 2025

Tracy Toyota responded

Parwiza - Glad to hear that! Henry and John are great at what they do—happy they made the experience a good one for you. Appreciate you coming in!

June 21, 2025

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Employee Rating

Henry, Joe , Bruce what a team you got there lets not forget financing manager Great More

by bbw60steinbrink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Liu, Joe Lee, Wali Razaqi

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Jun 21, 2025

Tracy Toyota responded

bbw60steinbrink Appreciate that! I’ll be sure to pass it on to Henry, Joe, Bruce, and Wali (our finance guy). Glad we could all take care of you!

June 20, 2025

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Employee Rating

Tracy Toyota gave us excellent service, the exact vehicle at a more affordable price. Joe and Henry were super helpful. More

by crlmartin73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Lee

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Jun 20, 2025

Tracy Toyota responded

crlmartin73 - That’s great to hear! Sounds like Joe and Henry really went above and beyond. Always nice when things work out better than expected—especially with a better price!

June 08, 2025

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Employee Rating

Working with Joe and Henry was great, they saved the day and got us into a bad xxx vehicle “2025 Toyota Sequoia TRD iforce max” Thank you guys and thank you Tracy Toyota, go Niners!! More

by Ewing.eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Lee

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Jun 09, 2025

Tracy Toyota responded

Eric, appreciate you! Joe and Henry were pumped to help make it happen — that 2025 Sequoia TRD i-Force Max is a beast! Enjoy the ride and go Niners! 🔥🙌

Jun 09, 2025

Tracy Toyota responded

Eric, appreciate you! Joe and Henry were pumped to help make it happen — that 2025 Sequoia TRD i-Force Max is a beast! Enjoy the ride and go Niners! 🔥🙌

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