Henry Polack
Henry Polack at Tracy Toyota

Henry Polack

Internet Sales Manager

Tracy Toyota

2895 N. Naglee Road
Tracy, CA 95304

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5.0
19 Reviews

Henry Polack—better known as “Twiz”—has a rare gift for turning pressure into positivity. Whether it’s through a well-timed joke or a confident solution, he brings both energy and ease to every situation. With a quick wit and a steady hand, Twiz doesn’t just handle challenges—he lightens the load for everyone around him. Before joining Tracy Toyota, Henry served as a substitute teacher across a wide range of subjects, connecting with students through patience, adaptability, and humor. That same dedication to people carries over into his work today. At Tracy Toyota, he’s all about the customer—focused, attentive, and relentless in the pursuit of their happiness. Whether he's solving a problem or lifting a mood, Henry has a way of turning any tough day into a better one.

Dealership Experience

11 mos

Industry Experience

9 yrs, 2 mos

5.0

19 Reviews

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19 Reviews of Henry Polack

August 19, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and friendly had a great experience! I would definitely recommend them to friends and family. More

by mustangkatie13
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Lau

August 19, 2025

Dealership Rating
Employee Rating

I would say this was the easiest and most pleasant car buying experience I had in my life thanks to Henry Polack and Tracy Toyota. I reached out to the dealership about the car I wanted and Henry promptl More

by tibor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

The staff were very helpful, Henry Polack was great . I would highly recommend Tracy Toyota to my friends and family for their auto purchase. Thank you More

by kngframing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
Employee Rating

The purchase of my new 25 bz4x with Henry was so easy and pleasant. Henry was very nice and not a pushy salesperson. I think he's an honest person. I would recommend my friends and families to him. More

by tnh8
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

August 16, 2025

Dealership Rating
Employee Rating

Great service and we’re able to work out a deal I am very happy More

by MARIO.FERRER32
Sales Price Transparency
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Recommend Dealer
Yes

August 14, 2025

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Henry was more than a salesman, he felt like a buddy who I hadn't seen in a long time. Great attitude, friendly and funny. Everyone at Tracy Toyota was friendly and accommodating. I got ot the deal I wanted More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lau

August 04, 2025

Dealership Rating
Employee Rating

Henry was great to work with and made buying easy. No pressure and strait forward salesman. More

by Mike
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Casillas

August 02, 2025

Dealership Rating
Employee Rating

Henry was great at making the process very efficient and streamlined, and kept in continuous communication with me about the arrival of my vehicle More

by jackie Phan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Lau

July 31, 2025

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Employee Rating

The salesmen were very understanding and helpful. They explained the process and helped me with my first car purchase even tho I didn’t know what I was doing. I recommend this friendly dealership for More

by Abby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Guzman

Jul 31, 2025

Tracy Toyota responded

Thank you so much for the kind words, Abby! We're really glad Henry and Jesus were able to guide you through your first car purchase and make the process feel easy and stress-free. Congrats on the new ride—we’re thrilled to be part of such an exciting milestone for you!

July 19, 2025

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Employee Rating

Professional very helpful. Easy to talk to. No pressure, I did not feel like I was being pushed into anything. More

by bsimms510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2025

Tracy Toyota responded

Thanks for the great feedback! Really glad to hear you felt comfortable throughout the process. Henry enjoyed working with you, too. If you need anything down the road, don’t hesitate to reach out.

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