Henry Rojas

Ferrari Silicon Valley responded

Thank you for your feedback! We’re thrilled to hear that our service team consistently provides you with quick, professional, and polite service. Ensuring a smooth and efficient experience is our priority, and we’re delighted that we’re able to meet your expectations every time. We look forward to your next visit!

Ferrari Silicon Valley responded

Thank you for your kind words! We’re thrilled to hear that our team provided exceptional service and completed your Ferrari’s maintenance ahead of schedule. It’s great to know you’ll have extra time to enjoy your car before the wet season. We look forward to serving you again and ensuring every visit is just as satisfying!

Ferrari Silicon Valley responded

Thank you for sharing your experience! We’re honored to have made your first Ferrari purchase the best car-buying experience you’ve ever had. Chris, John, and Frank are thrilled to have been part of this special moment and to have provided you with a welcoming, knowledgeable, and supportive experience. We look forward to assisting you again in the future and welcoming you back to Ferrari Silicon Valley!

Ferrari Silicon Valley responded

Thank you for your feedback. We apologize for the delays you experienced with both the start of service and the delivery timing. We appreciate your patience and understanding, and we're glad to hear that the complimentary rear diffuser fix was helpful. Your satisfaction is important to us, and we’ll work on improving timeliness for future visits. Thank you for choosing Ferrari Silicon Valley.

Ferrari Silicon Valley responded

Hello Alex, Thank you for your fantastic feedback! We’re thrilled to hear that Henry has made such a positive impact on your experience. His knowledge, courtesy, attention to detail, and trustworthiness are qualities we greatly value, and we’re delighted to know they stood out to you. We’re grateful to have Henry on our team, and we look forward to continuing to provide you with exceptional service at Ferrari Silicon Valley. Best regards, The Ferrari Silicon Valley Team

Ferrari Silicon Valley responded

Thank you for your feedback and for giving us the opportunity to address the issues you experienced. We’re sorry for the initial concerns but are glad to hear that our team was able to make it right with a complimentary battery replacement. Your satisfaction is important to us, and we’re committed to providing you with the high level of service you deserve. Please don’t hesitate to reach out if you need further assistance in the future.

Ferrari Silicon Valley responded

Thank you for your kind review! We're thrilled to hear that Sarah and the entire team at Ferrari Silicon Valley provided you with excellent service. We truly appreciate you choosing us and are grateful to have you as part of our Ferrari family. We look forward to serving you again in the future! Forza Ferrari!

Ferrari Silicon Valley responded

Thank you, Don, for your wonderful review! We're thrilled to hear that you're happy with our service department and that everything was explained in detail. We're glad your car is running great now, and we look forward to continuing to provide you with excellent service in the future!

Ferrari Silicon Valley responded

Thank you for your fantastic review! We're honored to have earned your trust and are thrilled to be your go-to dealer for service. We truly appreciate your loyalty and look forward to continuing to provide exceptional care for your vehicle!