Henry Rojas | Page 4

Thank you Ferrari Silicon Valley for most excellent service. I am looking forward to my next visit. service. I am looking forward to my next visit. More

by JASON Verified Customer Verified Customer

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I talked to Sarah Brittis the Service Advisor about starting the Classiche Certification process for my F355. I was not sure about a couple things on the car and I gave her the info about them. As I starting the Classiche Certification process for my F355. I was not sure about a couple things on the car and I gave her the info about them. As I was worried that Ferrari would reject the car for Classiche Certification. Sarah said "If they reject your submission, I will refund your inspection fee". That is really stepping up! More

by ENDERBY Verified Customer Verified Customer

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Great dealership that delivers what my car needs in service. Also, great communication along the way. service. Also, great communication along the way. More

by ZACHARY10 Verified Customer Verified Customer

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Totally accommodating. Work was done very well and everyone on the team is so warm and friendly. Work was done very well and everyone on the team is so warm and friendly. More

by SWK5000 Verified Customer Verified Customer

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Everyone worked hard to make the repairs to my vehicle. The communications was great and although it too awhile I was pleased with the results. The communications was great and although it too awhile I was pleased with the results. More

by GBELHUMEUR Verified Customer Verified Customer

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Best Ferrari Dealership ever! Would not take my Ferrari's anywhere else! Cars are returned in perfect condition. Never have to worry about them being done correctly! If you ha Would not take my Ferrari's anywhere else! Cars are returned in perfect condition. Never have to worry about them being done correctly! If you have a Ferrari this is your dealership... More

by whswan Verified Customer Verified Customer

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I don’t really have 15 words to say, but I was pleased with the service. with the service. More

by LSTROH Verified Customer Verified Customer

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Service appointment went off like clockwork. Everything was handled as promised. Well coordinated by Sarah. Everything was handled as promised. Well coordinated by Sarah. More

by TEXAN_ACE Verified Customer Verified Customer

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I didn't think Ferrari of Silicon Valley's service standard before Henry Rojas became head of Service and Parts. I was wrong. standard before Henry Rojas became head of Service and Parts. I was wrong. More

by GARYM5 Verified Customer Verified Customer

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Sara from service department never returned my call. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. I had to follow up with her and she promised to call back by end of the day with an update about the car but she never did and that happened 3 times. Even if there is no update, you should keep your promos and give a call back to customer and let them know to provide a good customer service. I recommend Sara works on that part. Customers feel disrespect when employees ignore them. Beside Sara not returning calls, the rest was very good. More

by amirenayati110 Verified Customer Verified Customer

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