Henry Rojas
Henry Rojas at Ferrari Silicon Valley

Henry Rojas | Page 5

Service and Parts Director

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

4.9
59 Reviews
4.9

59 Reviews

Write a Review

59 Reviews of Henry Rojas

December 04, 2023

Dealership Rating
Employee Rating

Very happy with the service at Ferrari of SV. In particular I really enjoy working with Sarah. I am sad that Alto moved to another location. He was great as well. More

by JONATHAN_SCHIMMEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Jason Zafiropoulo , Ryan Pulido, Sara Brittis

Dec 14, 2023

Ferrari Silicon Valley responded

We're thrilled to know that you're very happy with the service at Ferrari of SV, especially your positive experience working with Sarah. While we understand the sentiment regarding Alto, we assure you that our team remains committed to delivering exceptional service.

November 27, 2023

Dealership Rating
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Ferrari of Silicon Valley has been fantastic. Thorough, meticulous and precise are just a few adjectives to describe them. More

by mdonati
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Zafiropoulo , Ryan Pulido, Dave Heidenreich

Dec 14, 2023

Ferrari Silicon Valley responded

Your kind words about our thorough, meticulous, and precise service mean a lot to us. We appreciate your recognition of our commitment to excellence.

November 25, 2023

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All the work was done very professionally and very quickly. I will continue my service here More

by INGRISELLI
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

Dec 14, 2023

Ferrari Silicon Valley responded

Thank you for your trust in our professional and prompt service. We're pleased to have you as a valued customer.

November 14, 2023

Dealership Rating
Employee Rating

Always deliver what they say. Always feels good to go to the dealership and talk with anyone there. More

by ZACHARY10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa, Jason Zafiropoulo , Kris Narez, Ryan Pulido

Dec 14, 2023

Ferrari Silicon Valley responded

We appreciate your acknowledgment of our commitment to delivering on our promises. It's always a pleasure to engage with you during your visits.

November 09, 2023

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Great service provided by everyone at the service desk as well as great info from the technician More

by crbuildingservices
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

Dec 14, 2023

Ferrari Silicon Valley responded

Thank you for recognizing the great service provided by everyone at our service desk. We're committed to providing informative and helpful experiences for our clients.

November 08, 2023

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Employee Rating

So happy they are my dealer! Now in my 18th year as a customer! Because they are great professionally and personally. More

by ZACHARY10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

Dec 14, 2023

Ferrari Silicon Valley responded

We are honored to have you as our customer for 18 years. Your loyalty and satisfaction drive us to continually strive for excellence.

October 26, 2023

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Jason in sales, Sara, Henry and Carlos in service are outstanding. Great customer service and communication. They go out of their way to insure the Ferrari experience is everything it should be!! More

by bill.yang
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa, Jason Zafiropoulo , Kris Narez, Ryan Pulido, Sara

Dec 14, 2023

Ferrari Silicon Valley responded

We're thrilled to hear that Jason in sales, Sara, Henry, and Carlos in service provided outstanding customer service and communication. Ensuring the Ferrari experience exceeds expectations is our top priority.

October 14, 2023

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Have been bringing my Ferraris here since it opened, Ordered my 458 from here, Service always gets it right. More

by MLM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

Oct 19, 2023

Ferrari Silicon Valley responded

Thank you for being a valued customer of Ferrari Silicon Valley since our inception. We appreciate your trust and loyalty. It's fantastic to hear that you've been consistently satisfied with our service and that we were able to assist you in acquiring your Ferrari 458. We take pride in delivering top-notch service every time. Should you ever need anything or have any questions, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you for years to come.

October 05, 2023

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Employee Rating

Excellent Dealership. Ever since the new ownership, the service has been exceptional. Thank you for the great experience! More

by tonysuzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa , Ryan Pulido

Oct 19, 2023

Ferrari Silicon Valley responded

Thank you Tony. We greatly appreciate your kind words and positive review of Ferrari Silicon Valley. Since the transition to new ownership, we have been committed to delivering exceptional service to our valued customers, and we're delighted to hear that your experience reflected just that. At Ferrari Silicon Valley, we understand the importance of providing excellent service, and we continuously strive to improve your experience. Your feedback helps us in this endeavor. If you're looking for more outstanding experiences and exceptional service, we invite you to visit Ferrari Silicon Valley again. We are dedicated to ensuring your satisfaction. Thank you for choosing Ferrari Silicon Valley. We look forward to serving you again soon.

October 05, 2023

Dealership Rating
Employee Rating

Got the car back on time and very detailed excellent communication while in the shop, Friendly and well prepared staff and Service Dept attention to details very happy. Thank you More

by CaliDani
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Ferrari Silicon Valley responded

Thank you for sharing your positive experience with us. We're delighted to hear that you received your car on time with meticulous attention to detail, excellent communication, and a friendly and well-prepared staff. Our service department takes pride in ensuring our customers are satisfied, and we're thrilled that you had a positive experience. Your feedback is invaluable to us, and we look forward to continuing to provide exceptional service to meet your automotive needs in the future.

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