Herbert Allen
Herbert Allen at BMW of Ramsey

Herbert Allen

Client Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

Contact Me
not yet
rated
2 Reviews
not yet
rated

2 Reviews

Write a Review

2 Reviews of Herbert Allen

January 17, 2025

Dealership Rating
Employee Rating

I know most people don't go to this dealership to buy a used Toyota, but I hoped I would be treated as well as their other customers. I was actually quite happy with my experience with Herb except for one More

by rachelxweissman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Tornatore

Jan 20, 2025

BMW of Ramsey responded

Rachel, I'm sorry to hear about the delay with your trade-in check. This isn't the experience we want for our customers and I apologize for any inconvenience caused. Please reach out so we can resolve this issue promptly. Thank you, David Abbe General Sales Manager 844-265-1283

Jan 24, 2025

rachelxweissman responded

Hi, I wanted to update my assessment. I called the dealership and though the information above (David Abbe) was no longer valid, I was contacted by the current manager. He was extremely professional, explained what happened--paperwork lost--and offered to up the amount of my trade-in substantially. I received a check promptly. So, thank you!

August 16, 2024

Dealership Rating
Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pedro Andrade, Jorge Bautista, James Crowe, Chris Betsch, Sean Duprey , David Abbe, Andrew Araque, Anthony Candela

Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

Aug 21, 2024

Cfran315 responded

Jim, this review did not need to happen IF only I wasn’t given so many different dates that my car was going to be ready. I understand these things are, at times, out of your control, but full transparency was all that I needed. I will remove the review ONLY if I get an honest answer about the delay.

Dealership Inventory (363 Vehicles)

new 2026 BMW X3 car, priced at $60,665
2026 BMW X3
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X2 car, priced at $51,305
2026 BMW X2
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2022 Audi Q5 car, priced at $22,059
2022 Audi Q5
used
Daytona Gray Pearl exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLB 250 car, priced at $29,399
2022 Mercedes-Benz GLB 250
used
Digital White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW M5 car, priced at $136,355
2026 BMW M5
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2020 BMW X2 car, priced at $20,099
2020 BMW X2
used
Alpine White exterior
Automatic
All-wheel Drive