Herman Samaniego | Page 7

Came in for a lease return. Herman and Anita were great Came in for lease return on my Rx 350. Herman was great. He was very respectful of my time and expectations. Showed the new Rx, looked at the inventor Came in for lease return on my Rx 350. Herman was great. He was very respectful of my time and expectations. Showed the new Rx, looked at the inventory and options and had the best price to walk home with a new vehicle. My finance person , Anita was also great in offering me the best lease numbers on the new vehicle. Will certainly recommend Herman and Anita for friends and look forwards working g with them in future. More

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Very professional and courteous. Mr. Samaniego was very helpful in the lease of my new car. He was at all times professional and polite and he had my best interest in mind. He seemed Mr. Samaniego was very helpful in the lease of my new car. He was at all times professional and polite and he had my best interest in mind. He seemed genuinely concerned with getting me out of my old lease and into a new car that worked for me financially. I will continue to be a customer at the Lexus dealership as long as Mr. Samaniego works there. Patrick Valencia More

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Herman and team are THE BEST! Yesterday I leased my 4th car from Lexus at Stevens Creek. This was my third car from Herman Samaniego having leased my first car from Brian Crocker, Yesterday I leased my 4th car from Lexus at Stevens Creek. This was my third car from Herman Samaniego having leased my first car from Brian Crocker, who is still there in a different role. (Brian always makes it a point to stop by to say hello and chat with me. :) ) It says something about a company who has long time employees. My husband thinks it's crazy for me to drive the 80 mile round trip when there are at least two dealerships closer to us. But it is rare to find a place that is so friendly and has "the heart" that they do for their clients. The dealership itself is always bright, airy and immaculate. Tis a great place to get a car for sure... Thank you Herman, Brian and Anita (who wrote up the sign off documents and always makes me feel welcome too!) for making yet another lease so easy! More

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What a difference a dealership makes We were soured and unhappy with our Lexus after the horrible experience we had at another dealership in Redwood City. We had a CT 200 that was ready f We were soured and unhappy with our Lexus after the horrible experience we had at another dealership in Redwood City. We had a CT 200 that was ready for early lease return. It was in mint condition with extremely low mileage. The other dealership we went to held me hostage for 4 hours while a revolving door of salesman came in to try to explain why I wasn't getting the deal they committed to over the phone. I left there feeling beaten and angry. I was convinced it was the car and not the dealership and decided I wouldn't lease another Lexus. Then, a friend suggested I try Stevens Creek Lexus. I went into the dealership, having had a short conversation with Herman Samaniego a few days prior. Wow! What service and integrity. Not only was this dealership night and day from Redwood City, it turned out it indeed was the dealership and not the car. We left with a brand new car with a payment that met our budget and a car that met our status. We were thrilled at how lovely and easy the transaction went. Herman was outstanding! I cannot begin to even tell you how wonderful buying a car from him was. He mapped out all the cars similar to the one we were looking at and did a breakdown in cost for us to review. Anita explained the deal to us in full detail and we were able to ask questions for clarity if something was confusing. Herman took our picture, held our hands and made sure we had an amazing experience. All this on Black Friday! Thank you so much for changing our minds about Lexus. We love this dealership and think everyone should buy their Lexus from Stevens Creek! When you do, say hello to Anita and Herman from us~ The new owners of an NX Turbo! Beep Beep! More

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Awesome Herman is very patient and knowledgeable. Answered all of my question. Helped me set up my phone to my car! This is my 3rd lease with Herman 😊?? Herman is very patient and knowledgeable. Answered all of my question. Helped me set up my phone to my car! This is my 3rd lease with Herman 😊?? More

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VIP Service All The Way I worked with Herman on the trade in of my old lease for a new one and I couldn't be happier! He is so knowledgable and friendly and made me feel lik I worked with Herman on the trade in of my old lease for a new one and I couldn't be happier! He is so knowledgable and friendly and made me feel like I was working with a friend throughout the process. It was so much easier than I had anticipated and with this kind of service I do not see myself ever leaving Lexus! More

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Herman is a wealth of information. Herman has done his homework and answered every question I had about the features and operation of the many new items and accessories available in my Herman has done his homework and answered every question I had about the features and operation of the many new items and accessories available in my new Lexus 350. Since he has been in the "Lexus" business for many years, he also knew the differences between the 2017 and 2011 model (which I now have) and gave me a sort of comparison. The test drive was a pleasure as Herman knew the function of every button and control in the car and was barraged with non-stop questions during the drive.. The financing was carefully explained and comparisons on different pricing options were discussed very simply. A pleasure to deal with Herman. More

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Great Experience Our sales portfolio manager Herman Samaniego was a pleasure to work with. He took the extra time to review all of the details of the car and make sur Our sales portfolio manager Herman Samaniego was a pleasure to work with. He took the extra time to review all of the details of the car and make sure that I was. Comfortable using all of the features. I was very pleased with my car purchase. I would recommend Herman and Anita Clevanger to my friends and clients. More

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Awesome experience!!! Stopped by the dealership over the Labor Day weekend to check out the new RX350. Wasn't 100% sure buying the car since I wasn't sure how much it cost Stopped by the dealership over the Labor Day weekend to check out the new RX350. Wasn't 100% sure buying the car since I wasn't sure how much it cost. I was adamant with the "red" color interior and pearl white exterior. However there were none at the dealership since its uncommon. Prior walking away Stephen offered to show me the NX200 FSport model which came with red interior with white exterior. I was sold the moment I saw the red interior - the color was just stunning....exact "red" I was looking for. To cut the story short - I brought the car! Stephen was superb! He wasn't the typical "pushy" salesman - he treated me as "friend" instead of a "customer"! Very presssional and knowledgeable all around! Thank you Herman for referring Stephen to assist me and also the excellent service you provided as well. I will be sure to come back in the near future to buy! More

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Lexus Lease The sales man was very eager to help with finding the right car at the right price. He spent time explaining the lease conditions and made sure I und The sales man was very eager to help with finding the right car at the right price. He spent time explaining the lease conditions and made sure I understood them. He also provided a technical dummy with help in setting up the garage door opener and the blue tooth for my cell phone. He delivered the car in record time, assisting with all the paperwork. A very good experience. More

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