Hess Crockett
Hess Crockett at Mercedes-Benz of Baton Rouge

Hess Crockett | Page 2

General Sales Manager

Mercedes-Benz of Baton Rouge

10949 Airline Hwy
Baton Rouge, LA 70816

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33 Reviews
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33 Reviews

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33 Reviews of Hess Crockett

September 06, 2021

Dealership Rating
Employee Rating

Everyone we dealt with at Mercedes Benz Baton Rouge was wonderful. The experience was very enjoyable. The customer services is excellent. We look forward to having our vehicle serviced at this location. More

by CMW
Recommend Dealer
Yes

Other Employees Tagged: Matt Hill, Trey Bagbey , Shannon Hewitt

August 05, 2021

Dealership Rating
Employee Rating

Professional, knowledgeable attentive …cares about me and my car. I would never buy anything but a Mercedes S Class. Exceptional car! And I would only buy at MBBR. More

by ABN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 18, 2021

Dealership Rating
Employee Rating

Andrea and Josh are such strong professionals. The entire dealership from the front doors to the back in service are extremely trained with high regards of the MBBR in mind of the customer. I’ve have More

by Hgc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Pentas, Lynn Whitty, Andrea Bridwell , Josh Marchan

Jul 29, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

June 08, 2021

Dealership Rating
Employee Rating

Excellent service! The service on my vehicle was done right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. More

by LZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gwen Wild

Jul 29, 2021

Mercedes-Benz of Baton Rouge responded

Thank you so much for taking the time to leave us a positive review & for choosing #MBOBR!

February 12, 2021

Dealership Rating
Employee Rating

Well done! The service was completed in the time that was quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. More

by dsaurage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Mercedes-Benz of Baton Rouge responded

Thanks for choosing #MBOBR!

November 23, 2020

Dealership Rating
Employee Rating

I’ve been a repeat customer not only due to the ease of purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership More

by Kimbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Talbert, Dan Davenport, Gwen Wild , Josh Marchan, Mason Thomassie

Dec 28, 2020

Mercedes-Benz of Baton Rouge responded

Thanks for choosing #MBOBR.

September 05, 2019

Dealership Rating
Employee Rating

Great Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! More

by Doug. Page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 16, 2019

Dealership Rating
Employee Rating

They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes More

by Amorera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: D'Arcy Hines , Brice Gray, Shannon Hewitt, Matthew George Sales Rep

Sep 04, 2019

Mercedes-Benz of Baton Rouge responded

Ms. Morera, we apologize your expectations were not met with your most recent purchase. We understand you are disappointed with some cosmetic water spots on the trim of your CPO vehicle. Your vehicle passed the over 100 point inspection required by Mercedes-Benz to certify your vehicle as per manufacturer requirements. During that inspection there was no damage recorded. Certainly, we understand that cosmetic damage can happen during transport and delivery. If we can assist you further please reach out to Dan Davenport directly at 225-490- 3127.

June 07, 2019

Dealership Rating
Employee Rating

MBofBR is a 5 Star Dealer! From the management ( Hess Crockett ), sales ( Mason Thomassie ), and service ( D’Arcy Hines )....this dealership is one of the best I’ve had the plea More

by Bnkrboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: D'Arcy Hines , Mason Thomassie

February 01, 2019

Dealership Rating
Employee Rating

Friendly staff excellent service Every visit is always a pleasure because the staff are very professional and friendly service and very courteous of my needs as well as very informati More

by Djac42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2019

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and for choosing #MBOBR!

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