Hess Crockett | Page 2

Professional, knowledgeable attentive …cares about me and my car. I would never buy anything but a Mercedes S Class. Exceptional car! And I would only buy at MBBR. my car. I would never buy anything but a Mercedes S Class. Exceptional car! And I would only buy at MBBR. More

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Andrea and Josh are such strong professionals. The entire dealership from the front doors to the back in service are extremely trained with high regards of the MBBR in mind of the customer. I’ve have entire dealership from the front doors to the back in service are extremely trained with high regards of the MBBR in mind of the customer. I’ve have purchased MB for years with this dealership. It keeps getting better and better to for each visit. GC More

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Excellent service! The service on my vehicle was done right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. right, and on time. My car was returned spotless inside and out. Everyone was super friendly and courteous. More

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Well done! The service was completed in the time that was quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. More

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I’ve been a repeat customer not only due to the ease of purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership More

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Great Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! Victoria Vick was very prompt and informative on our maintenance of the GLE 350 . Every visit has been a pleasure . Coffee and fruit Great too ! More

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They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes who had to replace trim parts on the car and do paint correction to remove water damage. Baton Rouge Manager Brice would not take care of this and we are forced to get an attorney to fight it. Don’t buy a car without seeing it from these people, they are not honest people. They sell cars with damage without disclosing it. I tried to reach the owner but he was not available and I was told he will not do anything. $6k later in damages being paid to Tampa Mercedes plus the attorneys fees is insane! Don’t make the mistake I made. I have purchased a Mercedes previously and this is not how the brand usually works. Very disappointing that something that could be easily fixed is turning into a battle with attorneys. More

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MBofBR is a 5 Star Dealer! From the management ( Hess Crockett ), sales ( Mason Thomassie ), and service ( D’Arcy Hines )....this dealership is one of the best I’ve had the plea From the management ( Hess Crockett ), sales ( Mason Thomassie ), and service ( D’Arcy Hines )....this dealership is one of the best I’ve had the pleasure of dealing with in all my years of car buying & service. More

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Friendly staff excellent service Every visit is always a pleasure because the staff are very professional and friendly service and very courteous of my needs as well as very informati Every visit is always a pleasure because the staff are very professional and friendly service and very courteous of my needs as well as very informative of the questions I have More

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Great Service Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicl Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicle with Mercedes Benz. More

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