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Hilary Somers
Refer Me
36 Reviews
Hello! I've been in the industry since 2012 where I started out in the shop while going to school for Automotive Technology at Porter and Chester Institute in Enfield, CT. I've since moved behind the desk to assist customers in the service drive. I've worked at two other dealerships and have returned to Bolles where I got my start in the industry. Ellington is my hometown and I enjoy seeing familiar faces and look forward to working with our customers.
Read moreDealership Experience
6 yrs, 6 mos
Industry Experience
11 yrs, 11 mos
Languages Spoken
English
36 Reviews
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36 Reviews of Hilary Somers
September 25, 2018
They took care of my Three Recalls without a hitch! After long overdue recalls on my part. I contacted Bolles to schedule service and they looked up the recalls based on my trucks vin number, checked t After long overdue recalls on my part. I contacted Bolles to schedule service and they looked up the recalls based on my trucks vin number, checked to see if they had all the parts available, set up an appointment and rental. The day came my truck was dropped off the night before a rental was provided. The next day Bolles called and said my truck was ready. All went without a hitch. I'm happy that I contacted Bolles for my recall issues. More
by SanteFe2015
Verified CustomerOther Employees Tagged: Lucky Luckingham , Rental Lady, was great did not get her name.
Helpful 
September 24, 2018
Friendly an excellent prompt service Everyone is very friendly helpful and prompt with their service. When we have gotten our car detailed it has been a very upscale detailing job very pl Everyone is very friendly helpful and prompt with their service. When we have gotten our car detailed it has been a very upscale detailing job very pleased with Bolles Motors More
by NASCARNANA
Other Employees Tagged: Brian Bolles, Dan Smith , Daniel Magoon, Kyle in sales and Donald in Detailing Excellent work
September 24, 2018
Great choice for Chrysler/Dodge/Jeep I came to Bolles for a simple oil change and was impressed by the full service received. Not only did the service department check and top off all flu I came to Bolles for a simple oil change and was impressed by the full service received. Not only did the service department check and top off all fluids, but brakes and tire tread were checked along with wiper blades. Many service departments claim to do these additional things but rush the customer out the door without a printout or simple summary of their vehicle's status. At Bolles, I received a printout detailing my service and a quick rundown as well, which was much appreciated. The only reason this is a 4 star review instead of 5 star is because my servicing took a while to complete at about the 1 hour and 15 minute mark from my scheduled appointment. To be fair, the service department was very busy that morning and they still took the time to do the job well. Thank you Bolles! More
by ABARTH88
Other Employees Tagged: Dan Smith
September 18, 2018
Great teamwork from the Services Dept (Hilary) to Sean to Ke My initial inquiry into the Pacifiica started with Hilary in the Service Dept. Based on her esperience and knowledge of all the Chrylser and Dodge My initial inquiry into the Pacifiica started with Hilary in the Service Dept. Based on her esperience and knowledge of all the Chrylser and Dodge vehicles, we decided on the Pacifica. Sean was great....very forth coming, very knowlegeable and honest with us. We felt very comfortable dealing with him. There was no high pressured sales pitch. Ken was also very good. More
by BOB.CHUDY
Other Employees Tagged: Sean LeBaron , Ken Keaveny
September 08, 2018
Exceptional service Had an issue with recent used car purchase. Even after warranty expired Bolles help resolve an issue in a very fair and equitable manner. Will be co Had an issue with recent used car purchase. Even after warranty expired Bolles help resolve an issue in a very fair and equitable manner. Will be coming back for service and a new car purchase again More
by CSTEARNS
Other Employees Tagged: Brian Bolles , Bill Petras
September 03, 2018
Jeep Wrangler Sahara 2016 Sean helped us with purchasing a pre owned certified Jeep Wrangler Sahara. The process was so smooth, painless, and extremely reasonable in price. Can Sean helped us with purchasing a pre owned certified Jeep Wrangler Sahara. The process was so smooth, painless, and extremely reasonable in price. Can’t thank the Bowles staff (especially Sean) for our new Jeep! More
by TheMacs2017
Other Employees Tagged: Brian Bolles, Sean LeBaron , Ken Keaveny
September 03, 2018
Good service The service area is good. There is construction going on so have some patience. I wish I was told that I would not be able to get the seat covers due The service area is good. There is construction going on so have some patience. I wish I was told that I would not be able to get the seat covers due to the airbags prior to buying the Jeep. More
by DAVISAN
September 01, 2018
General maintenance. I bought my vehicle at Bolles (second one) and have always brought it there for service. They know their products best,and have an awesome sales and s I bought my vehicle at Bolles (second one) and have always brought it there for service. They know their products best,and have an awesome sales and service department. The work is done on time,and always done right the first time. It is worth the 20 minute ride from Wethersfield to Ellington to get this type of service. I would recommend Bolles to anyone looking for a new Jeep,Chrystler,or used vehicle. More
by MFCHNDLR
August 26, 2018
Exceptional, especially that day Having a general drop off all day appointment, I wasn't concerned when I had not received a call with an update on the service I was seeking by late a Having a general drop off all day appointment, I wasn't concerned when I had not received a call with an update on the service I was seeking by late afternoon, but called to check. I talked to hilary when I called after 4 PM who was honest and up front about being short handed on techs that day and being unsure if the fcm swap and charging system diagnostic I sought would be done. When I stopped by at about 5:30, not only was I told the swap was completed, but the diagnosis was done and the simple repair was being completed. To top it off, the tech who worked on my truck, Dave I think, came over and explained what the problem was when he brought in the paperwork and keys. Above and beyond work by multiple members of of the service department in my opinion. More
by THAMM0877
August 17, 2018
Excellent service In for recall. It was done in a timely fashion. I was able to wait for my vehicle even though I was a little late for my appointment. In for recall. It was done in a timely fashion. I was able to wait for my vehicle even though I was a little late for my appointment. More
by HPETE
Other Employees Tagged: Dan Smith
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