Hollando Mathurin

If I could give 0 stars, I would. This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a complete lack of transparency. I don’t normally write reviews, but I feel obligated to warn others. Save your time, energy, and money and avoid this place altogether. From the moment we started talking numbers, it became clear they were using the classic back and forth routine between the salesperson and manager to pressure us into unnecessary add-ons and inflated fees. They were not upfront about pricing, and when we pushed back, the tone changed, especially from the manager, Hollando, who became noticeably agitated once he realized we understood how financing actually works. There was zero consistency in what we were being told, rates kept changing mid-conversation, and nothing was properly documented. The salesperson, Angel, clearly lacked experience and was constantly being corrected or talked over by Hollando, which only added to the confusion and frustration. We didn’t want to make a rushed decision without full information and did not want to continue the back and forth with them, so we took a couple of days to think it over. When we returned to check on the Tesla Model S we had been considering, we found that they had pulled all of them from the lot. They weren’t sold to other customers, they just “sent them away”. That move alone confirmed the kind of shady tactics they operate with. Take a moment to read their other reviews, you’ll see many people had similar experiences, some even posting images of hidden fees and misleading practices. If you decide to go here, make sure to review every detail carefully and ask for full transparency. But honestly, I recommend skipping the headache and going somewhere reputable. We ended up purchasing from Car Team USA, where the process was transparent, respectful, and completely hassle free, the way it should be. Do your research and don’t let a dealership like this take advantage of you. More

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We have the best experience at this dealership. We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The exper We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The experience was so great. The transaction was so smooth and they had us in and out of there in no time. My daughter is very happy with her first car and I give this dealership a 10 out of 10. More

by Jaggirl1247$ Verified Customer Verified Customer

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Hollando and Daniel were wonderful and made the experience seamless . Thank you guys will refer !!!! experience seamless . Thank you guys will refer !!!! More

by KARENGENNETT Verified Customer Verified Customer

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Israel was prompt and clear in our communications. Hollando handled the financing quickly and without any pressure, he was very transparent and helpful. Rufus was the one who really made the whole exp Hollando handled the financing quickly and without any pressure, he was very transparent and helpful. Rufus was the one who really made the whole experience a treat though. We had a great time talking, I felt like family. I'd recommend them to my friends and family, and would definitely consider giving these guys a call when I'm in the market for my next vehicle. More

by mrolson417 Verified Customer Verified Customer

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Daniel was extremely professional and he gave us first class service. Hollando was also very nice and eager to please. class service. Hollando was also very nice and eager to please. More

by tiffc0922 Verified Customer Verified Customer

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Got scammed by this dealer and had to sell the vehicle shortly afterwards at loss of over $5,000. They did not perform the services (safety recall, oil change, among other things) that were advertised, mi shortly afterwards at loss of over $5,000. They did not perform the services (safety recall, oil change, among other things) that were advertised, misrepresented multiple facts of the state of the vehicle, among many other things. They just outright lied about everything. To add insult to injury, the salesman was extremely rude, pushy and confrontational. I have all the proof (emails, texts, photos, videos, invoices, etc.) as well if you would like to know more about this case. More

by cz Verified Customer Verified Customer

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Claudio is always extremely professional and amazing with his follow up skills both verbal, electronic/written. He is courteous annd always has a smile and a pleasant demeanor no matter how busy the service his follow up skills both verbal, electronic/written. He is courteous annd always has a smile and a pleasant demeanor no matter how busy the service department is. He explains everything in detail while also giving different options on certain requests. He is also great at trying to get me in/out of the dealership when I have service since I live too far to leave and go home. Claudio is truly the best! I hate dealerships from past experiences but I never have that issue or feeling when I have to come into this dealership and it’s due to Claudio and his amazing professionalism and kindness. Thank you for all you do! Stephanie Lopiccolo More

by Stephanie Verified Customer Verified Customer

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From the time I walked onto the lot, everything was quick, easy, and smooth. While the car sold itself, the service I received from both Daniel and Hollando was outstanding! I saw the car online the quick, easy, and smooth. While the car sold itself, the service I received from both Daniel and Hollando was outstanding! I saw the car online the night before, and literally bought the car off the lot within a few hours. Took until today to obtain insurance given the purchase was Saturday at 7:00 and all insurance agents were closed Sunday. More

by george@longstreetdevelopment.com Verified Customer Verified Customer

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Work done the car would be phenomenal and then worker would engage with me with great deals and service about there dealership would engage with me with great deals and service about there dealership More

by MIKE Verified Customer Verified Customer

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Excellent Dealership! !!! Even with our misunderstanding that was on both parts, things were resolved fairly. Quick and Fair dealership which is very very rare! !!! Even with our misunderstanding that was on both parts, things were resolved fairly. Quick and Fair dealership which is very very rare! More

by bigo18597 Verified Customer Verified Customer

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