Hollando Mathurin | Page 3

Great dealership. We'll knowledge in there vehicles and great customer service. They are able to help you when its needed We'll knowledge in there vehicles and great customer service. They are able to help you when its needed More

by chris Verified Customer Verified Customer

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Israel did what he said he would do. I encourage anyone to get an out the door invoice before showing up for you can wrap you head around any of the dealerships add on fees, as they are I encourage anyone to get an out the door invoice before showing up for you can wrap you head around any of the dealerships add on fees, as they are expensive. Israel took me to the airport and got me out of the office on time as well. To top it all off, he did just that--he filled up the tank on my new Yukon! I will let Israel find me a new convertible as it was a good efficient process working with him and his finance manager. More

by alexkrempa Verified Customer Verified Customer

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Good experience on this dealership. They treat you nice. All the employees were very helpful. Definitely will go again for another vehicle. They treat you nice. All the employees were very helpful. Definitely will go again for another vehicle. More

by yolyc1971 Verified Customer Verified Customer

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Angel was absolutely awesome - he went above and beyond with thorough contact before coming in to see the vehicle I was looking at (he even took the time to send me a video of the car before coming to the with thorough contact before coming in to see the vehicle I was looking at (he even took the time to send me a video of the car before coming to the dealership), and he worked hard to get me the best deal possible. Hollando was great as well - there was a hiccup after I drove the car off the lot, and he made sure I was taken care of to fix that scenario. Great experience and great team of people they have at this dealership (as great as it could be when car shopping, as it’s a lot of effort!). More

by Graceh3244 Verified Customer Verified Customer

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Angel and Holland were great! Angel was super helpful, and patient while I got the insurance info updated. Angel was super helpful, and patient while I got the insurance info updated. More

by mariabavaro17 Verified Customer Verified Customer

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Daniel was great! Did make me feel pressured at all. He knew a decent amount about the car I came in to purchase. Did make me feel pressured at all. He knew a decent amount about the car I came in to purchase. More

by CAMACHO.DEREK98 Verified Customer Verified Customer

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The showroom is a pleasant environment with knowledgable and friendly staff..I am very happy with my sales agent, Israel Rosado and his manager, Hollando. They were both patient and extremely thorough. It w and friendly staff..I am very happy with my sales agent, Israel Rosado and his manager, Hollando. They were both patient and extremely thorough. It was a positive buying experience! And I am enjoying my Tonale! More

by bettyanncordero Verified Customer Verified Customer

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I was happy to meet two wonderful salesmen at the dealership who helped me with my new car it a a pleasure. dealership who helped me with my new car it a a pleasure. More

by diacheltelson Verified Customer Verified Customer

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If I could give 0 stars, I would. This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a This dealership embodies exactly why so many people distrust car dealerships. The experience was filled with shady tactics, poor communication, and a complete lack of transparency. I don’t normally write reviews, but I feel obligated to warn others. Save your time, energy, and money and avoid this place altogether. From the moment we started talking numbers, it became clear they were using the classic back and forth routine between the salesperson and manager to pressure us into unnecessary add-ons and inflated fees. They were not upfront about pricing, and when we pushed back, the tone changed, especially from the manager, Hollando, who became noticeably agitated once he realized we understood how financing actually works. There was zero consistency in what we were being told, rates kept changing mid-conversation, and nothing was properly documented. The salesperson, Angel, clearly lacked experience and was constantly being corrected or talked over by Hollando, which only added to the confusion and frustration. We didn’t want to make a rushed decision without full information and did not want to continue the back and forth with them, so we took a couple of days to think it over. When we returned to check on the Tesla Model S we had been considering, we found that they had pulled all of them from the lot. They weren’t sold to other customers, they just “sent them away”. That move alone confirmed the kind of shady tactics they operate with. Take a moment to read their other reviews, you’ll see many people had similar experiences, some even posting images of hidden fees and misleading practices. If you decide to go here, make sure to review every detail carefully and ask for full transparency. But honestly, I recommend skipping the headache and going somewhere reputable. We ended up purchasing from Car Team USA, where the process was transparent, respectful, and completely hassle free, the way it should be. Do your research and don’t let a dealership like this take advantage of you. More

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We have the best experience at this dealership. We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The exper We got my daughter her first Honda Civic and it was great. We dealt with Daniel and Hollando. I would recommend this dealership to anybody. The experience was so great. The transaction was so smooth and they had us in and out of there in no time. My daughter is very happy with her first car and I give this dealership a 10 out of 10. More

by Jaggirl1247$ Verified Customer Verified Customer

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