Howard Finley
Howard Finley at Matthews Hyundai of Schenectady

Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.8
98 Reviews
4.8

98 Reviews

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98 Reviews of Howard Finley

June 30, 2025

Dealership Rating
Employee Rating

This was my first service appointment. They were great and worked very hard to make sure I was taken care of and satisfied with the outcome. More

by Rodgerssmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jul 02, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisors kept you informed throughout the process. We look forward to welcoming you back for your future service needs! Have a great day!

June 25, 2025

Dealership Rating
Employee Rating

I've never had a problem bringing my cars in for servicing. The work is done promptly and on time. More

by Densefog62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jun 26, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

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Employee Rating

The staff at Matthews Hyundai are friendly and helpful. Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes More

by carolebroadwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Matthews Hyundai of Schenectady responded

Hi Carole- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

Dealership Rating
Employee Rating

The dealership is friendly and willing to help with questions. Howard is great I will always use them More

by kronomomx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 12, 2025

Dealership Rating
Employee Rating

Everyone at Matthews Hyundai went above & beyond, from the service to showroom! A+..Thank you! More

by rwaterhouse826
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syeed Holtzclaw

Jun 13, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 10, 2025

Dealership Rating
Employee Rating

They fit me in for an oil change in a week and got me in and out of there in the time promised. Was very impressed!! More

by jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Matthews Hyundai of Schenectady responded

Hi Jen- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating
Employee Rating

Diagnosed and fixed. Very pleasant experience. Friendly, courteous, convenient waiting room with coffee and WiFi. More

by rkovach1
Recommend Dealer
Yes

Other Employees Tagged: Howard Finley

Jun 09, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating
Employee Rating

I was a bit hesitant at first but once I got to talking to the staff I realized I was in good hands. The service advisor Monalysa Segure was absolutely great and the repairs were quick and I was treated wi More

by mikejriley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis , Monalysa Segure

Jun 09, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 31, 2025

Dealership Rating
Employee Rating

I was in to have my horn fixed and an inspection. The staff were friendly and courteous. I was in and out I about an hour. More

by ECOLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 22, 2025

Dealership Rating
Employee Rating

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

by emuhl1@verizon.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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