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Howard Finley

Overview Reviews (95) Inventory (424)

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Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.8

95 Reviews

Overview Reviews (95) Inventory (424)

4.8

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Howard Finley

June 10, 2025

Dealership Rating

Employee Rating

They fit me in for an oil change in a week and got me in and out of there in the time promised. Was very impressed!! and out of there in the time promised. Was very impressed!! More

by jen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jen- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating

Employee Rating

Diagnosed and fixed. Very pleasant experience. Friendly, courteous, convenient waiting room with coffee and WiFi. Very pleasant experience. Friendly, courteous, convenient waiting room with coffee and WiFi. More

by rkovach1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Howard Finley

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Jun 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 08, 2025

Dealership Rating

Employee Rating

I was a bit hesitant at first but once I got to talking to the staff I realized I was in good hands. The service advisor Monalysa Segure was absolutely great and the repairs were quick and I was treated wi to the staff I realized I was in good hands. The service advisor Monalysa Segure was absolutely great and the repairs were quick and I was treated with respect and kindness. The tech was great as well After the horrible experience at Garvey I was very pleased with Matthews. More

by mikejriley21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis , Monalysa Segure

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Jun 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 31, 2025

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Employee Rating

I was in to have my horn fixed and an inspection. The staff were friendly and courteous. I was in and out I about an hour. The staff were friendly and courteous. I was in and out I about an hour. More

by ECOLE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 22, 2025

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Employee Rating

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

by emuhl1@verizon.net

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 18, 2025

Dealership Rating

Employee Rating

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Domonique Scott-Henry, Dejon Lewis

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2025

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Employee Rating

They were very friendly and courteous. Would definitely go back again. Howard was great to work with Would definitely go back again. Howard was great to work with More

by JLTTAZ1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 05, 2025

Dealership Rating

Employee Rating

Highly recommend Matthews Hyundai for oil change tire rotation and state inspection to anyone who needs service. Very friendly. rotation and state inspection to anyone who needs service. Very friendly. More

by Sheffy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 05, 2025

Dealership Rating

Employee Rating

Friendly and professional service. All the staff worked well as a team for their customers. All the staff worked well as a team for their customers. More

by PFVOLKMANN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEREMIAH HUNTER, Domonique Scott-Henry, Dejon Lewis, Syeed Holtzclaw

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May 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 03, 2025

Dealership Rating

Employee Rating

Service was outstanding ! Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal w Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal with him in the future. He has definitely gained our full trust ! More

by HITDOCTORERSK7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis , Josh is a most trusted salesman !

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May 05, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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