Howard Finley
Howard Finley at Matthews Hyundai of Schenectady

Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.8
104 Reviews
4.8

104 Reviews

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104 Reviews of Howard Finley

July 23, 2025

Dealership Rating
Employee Rating

Service staff has always been pleasant and very helpful. Modest, quiet, and comfortable waiting area. More

by PETER.KNAUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Matthews Hyundai of Schenectady responded

Hi Peter- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2025

Dealership Rating
Employee Rating

Service center is always polite and professional. Making our appointments on line is easy and quick. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jul 24, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 22, 2025

Dealership Rating
Employee Rating

Booking our service appointments on line are quick and easy. Everyone we came in contact with in the service department is professional and patient. More

by CIANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

July 19, 2025

Dealership Rating
Employee Rating

Good good good good good good good good good good good good good good good. More

by keltej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jul 21, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2025

Dealership Rating
Employee Rating

Respectful and timely service. Took care of my vehicle and made sure it was properly taken care of. More

by Nathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domonique Scott-Henry

Jul 21, 2025

Matthews Hyundai of Schenectady responded

Hi Nathalie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 12, 2025

Dealership Rating
Employee Rating

Ever time I go to get my SUV serviced they treat you like Family and professional service. Mr. Lewis gave me tips on the remote starter I did not know very helpful. Thank you for your service. :-) More

by AR7981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jul 14, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 30, 2025

Dealership Rating
Employee Rating

This was my first service appointment. They were great and worked very hard to make sure I was taken care of and satisfied with the outcome. More

by Rodgerssmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jul 02, 2025

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisors kept you informed throughout the process. We look forward to welcoming you back for your future service needs! Have a great day!

June 25, 2025

Dealership Rating
Employee Rating

I've never had a problem bringing my cars in for servicing. The work is done promptly and on time. More

by Densefog62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dejon Lewis

Jun 26, 2025

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

Dealership Rating
Employee Rating

The staff at Matthews Hyundai are friendly and helpful. Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes More

by carolebroadwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Matthews Hyundai of Schenectady responded

Hi Carole- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

Dealership Rating
Employee Rating

The dealership is friendly and willing to help with questions. Howard is great I will always use them More

by kronomomx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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