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Howard Finley

Overview Reviews (92) Inventory (434)

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Howard Finley

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.8

92 Reviews

Overview Reviews (92) Inventory (434)

4.8

92 Reviews

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92 Reviews of Howard Finley

May 31, 2025

Dealership Rating

Employee Rating

I was in to have my horn fixed and an inspection. The staff were friendly and courteous. I was in and out I about an hour. The staff were friendly and courteous. I was in and out I about an hour. More

by ECOLE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 22, 2025

Dealership Rating

Employee Rating

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

by emuhl1@verizon.net

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 18, 2025

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Employee Rating

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Domonique Scott-Henry, Dejon Lewis

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2025

Dealership Rating

Employee Rating

They were very friendly and courteous. Would definitely go back again. Howard was great to work with Would definitely go back again. Howard was great to work with More

by JLTTAZ1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 05, 2025

Dealership Rating

Employee Rating

Highly recommend Matthews Hyundai for oil change tire rotation and state inspection to anyone who needs service. Very friendly. rotation and state inspection to anyone who needs service. Very friendly. More

by Sheffy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 05, 2025

Dealership Rating

Employee Rating

Friendly and professional service. All the staff worked well as a team for their customers. All the staff worked well as a team for their customers. More

by PFVOLKMANN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEREMIAH HUNTER, Domonique Scott-Henry, Dejon Lewis, Syeed Holtzclaw

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May 06, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 03, 2025

Dealership Rating

Employee Rating

Service was outstanding ! Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal w Enjoyed the complimentary drinks and snacks. Howard was a perfect gentleman who showed general concern for our service. My wife and I hope to deal with him in the future. He has definitely gained our full trust ! More

by HITDOCTORERSK7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis , Josh is a most trusted salesman !

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May 05, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 29, 2025

Dealership Rating

Employee Rating

Howard is the most communicative, professional, and personable service professional that I have dealt with. He kept me informed throughout the maintenance scheduled appointment and about further repai personable service professional that I have dealt with. He kept me informed throughout the maintenance scheduled appointment and about further repairs required due to part availability. He made sure that I was transported home as not to disrupt my day. He succinctly described the issues with my vehicle, as so that I even could understand. I find that he is a great asset to your service department team! More

by LEMIEU14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis

Report | Print

Apr 29, 2025 -

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 23, 2025

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Employee Rating

My experience was Friendly , easy to communicate , prompt and responsive. Overall I was very happy with the service and responsive. Overall I was very happy with the service More

by Iniso16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis

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Apr 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your positive experience with us. We appreciate your trust and look forward to serving you again soon!

April 21, 2025

Dealership Rating

Employee Rating

Amazing! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! More

by ERIC.TAYLOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dejon Lewis

Report | Print

Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. We look forward to helping again in the future.

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