Howard Mei
Howard Mei at BMW of Owings Mills

Howard Mei

Client Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of Howard Mei

July 02, 2025

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Employee Rating

My car buying experience was very easy. When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer serv More

by michelehm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We’re thrilled to hear that your car buying experience with BMW of Owings Mills was easy and that we were able to address your issue to your satisfaction. We appreciate your kind words about our customer service! We look forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 01, 2025

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Employee Rating

My experience was great. Howard was very helpful and professional. He listened to what I wanted and guided me right to the vehicle that I drove home! More

by tinam.bents
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at BMW of Owings Mills and that Howard provided you with the professional guidance you were looking for. We appreciate you choosing us to assist you in finding your vehicle. Enjoy your new ride, and we look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

June 24, 2025

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Employee Rating

Milena in the service department was great to work with, attentive, knowledgeable, courteous, friendly, efficient. Job well done. Howard was excellent with the sales of the vehicle, Daniel Kim did an ex More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim

Jun 24, 2025

BMW of Owings Mills responded

Thank you for leaving such a wonderful review! We’re thrilled to hear that our service department, along with Howard and Daniel, made your experience a positive one. At BMW of Owings Mills, we pride ourselves on quality service and knowledgeable staff. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 23, 2025

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Employee Rating

Exclusive offer not offered. Got the run around when time for cost for outside financing More

by dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2025

BMW of Owings Mills responded

Thank you for your feedback, Dana. We understand that your experience with financing at BMW of Owings Mills did not meet your expectations. We appreciate your concerns about the exclusive offer and the communication regarding costs. We encourage you to contact us directly so we can address these issues more thoroughly. Your input helps us improve our services. Thank you for being a valued customer. Sincerely, The Team at BMW of Owings Mills

June 19, 2025

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Employee Rating

Howard was both very knowledgeable on the BMW’s and his professionalism was superb. Not to mention his sense of humor was fun. More

by stevespund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hess

Jun 19, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with Howard at BMW of Owings Mills. His knowledge and professionalism, along with a dash of humor, truly make a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 08, 2025

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Employee Rating

The best car-buying experience I have ever had! Brice was an outstanding salesperson, and Jesse in finance was professional, friendly, and quick! Great inventory, beautiful showroom. Really classy More

by stumanda25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brice Ali, Jesse Malone

Jun 08, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had the best car-buying experience at BMW of Owings Mills. It's great to know that Brice and Jesse provided you with exceptional service. We take pride in our inventory and showroom, and we're glad you enjoyed your visit. We look forward to welcoming you back again soon! Sincerely, The Team at BMW of Owings Mills

May 07, 2025

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Employee Rating

I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr More

by olanphar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2025

BMW of Owings Mills responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Team at BMW of Owings Mills

May 04, 2025

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Employee Rating

Quick and straight to the point. He really worked with me on the deal. Fantastic More

by SHADI18888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

BMW of Owings Mills responded

Thank you for your great feedback! We're thrilled to hear that you had a fantastic experience with us at BMW of Owings Mills and that our team was able to work with you on your deal. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

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Employee Rating

BMW of Owings Mills made it very easy to purchase a vehicle from San Francisco and to pick it up from the dealership in Maryland! Thanks to Howard Mei, we were in and out in less than 45 mins and drove More

by SBAUTISTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that your experience purchasing the X2 M35i was smooth and efficient, especially with Howard's assistance. Enjoy your new vehicle and your retirement home in Delaware! We look forward to seeing you again at BMW of Owings Mills. Safe travels! Sincerely, The Team at BMW of Owings Mills

May 02, 2025

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Employee Rating

Honored BMW corporate and military offers, and provided additional rebates/contributions above and beyond what was required. Got a great deal FAST before tariffs kicked in. More

by RocketSciGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at BMW of Owings Mills and that you were able to take advantage of our corporate and military offers. We strive to provide great deals quickly, and it’s fantastic to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

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