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Huber Kufel
Huber Kufel at Gregory INFINITI

Huber Kufel | Page 2

Service Manager

Gregory INFINITI

1205 S Milwaukee Ave
Libertyville, IL 60048

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4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Huber Kufel

August 07, 2026

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Employee Rating

Every time I brought my car in, it returned with scratches or broken plastic pieces More

by Kstolman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 11, 2026

Gregory INFINITI responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 05, 2026

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Employee Rating

Courteous and efficient. Explained the warranty issues and the factory call-back and informed me that the coverage was extended for a total of 10 years or 120,000 miles More

by rcdug
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2026

Gregory INFINITI responded

Hearing that the warranty and recall explanation was clear and courteous means a lot to our service department. Thank you for the five-star rating on the service for your INFINITI QX50. We’re here for any future service needs you may have.

July 31, 2026

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Employee Rating

Very efficient and effective. Very easy to work with. The porter was excellent and timely More

by wlapelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Porter 5Stars

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Jul 31, 2026

Gregory INFINITI responded

Thank you for sharing how smoothly your INFINITI Q50 service went. We’re glad our team made everything easy and that our porter was prompt and attentive.

July 30, 2026

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Employee Rating

Cordial staff with clear communication, flexibility to meet my needs and support for pick up and delivery More

by reavila15
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Gregory INFINITI responded

Thank you for recognizing our team’s clear communication and flexibility. Huber appreciates your kind words about the pick up and delivery support. We’re glad we could accommodate your INFINITI Q50 and look forward to assisting you again.

July 27, 2026

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Employee Rating

Great communication by the service advisor. Excellent work by the technician. Plan on returning for the work recommended by the technician after the inspection. More

by elwoodx0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cednick

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Jul 27, 2026

Gregory INFINITI responded

Thank you for recognizing the clear communication from our service advisor Huber and the workmanship of our technician on your Infiniti. We look forward to welcoming you back for the recommended services after the inspection. We appreciate your trust in our team.

July 26, 2026

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Employee Rating

The mechanic determined the brakes were in need of immediate attention. Unfortunately, the price for all the additional parts and repairs became too expensive. More

by danmartell85
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2026

Gregory INFINITI responded

Thank you for your feedback, Dan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gregory INFINITI.

July 24, 2026

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Employee Rating

Everything went smoothly. Gregory Infinity service is top notch. I will come back again for oil changes. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 25, 2026

Gregory INFINITI responded

Thank you for sharing your positive experience with your INFINITI QX60 service. Huber is glad everything went smoothly. We look forward to seeing you again for your next oil change.

July 22, 2026

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Employee Rating

Everything is expected by the dealership was achieved. The gentleman that in service that took care of the car captain touch with me.During the day and everything got fixed.That needed to be done in the c More

by mcenar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2026

Gregory INFINITI responded

It’s great to hear Huber kept you informed throughout the day and completed your INFINITI QX80’s needed repairs promptly. We appreciate you recognizing our team’s efforts. We look forward to serving you again soon.

July 21, 2026

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Employee Rating

Service was excellent, complete while I waited. Service advisor was helpful and kept me informed... More

by randyrswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2026

Gregory INFINITI responded

Delighted to hear your INFINITI QX60 was serviced promptly while you waited and that Huber kept you informed throughout. We appreciate your feedback and look forward to assisting you again.

July 10, 2026

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Employee Rating

Great work by Ryan and Betsy to get my auto done timely and expertly. They were on- time and courteous too! More

by jebalkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 10, 2026

Gregory INFINITI responded

Thank you for sharing your experience with your INFINITI. Huber and our service team are glad your vehicle was handled promptly and courteously. We appreciate the opportunity to keep you on the road smoothly.

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