Hugo Lopez

My experience was exceptional from start to finish. Hugo is knowledgeable, honest, and truly committed to customer satisfaction. He took the time to understand what I was looking for and walked me thro Hugo is knowledgeable, honest, and truly committed to customer satisfaction. He took the time to understand what I was looking for and walked me through every option clearly. The financing process was clear and straightforward, and I appreciated how transparent they were about pricing. Great experience and would definitely recommend! More

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hugo was an incredible amount of help. i came in not knowing what to do, wanting to trade in my car for a new one and he helped me out. not once making me feel like i was asking for too mu i came in not knowing what to do, wanting to trade in my car for a new one and he helped me out. not once making me feel like i was asking for too much! great great help!! More

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Can’t say anything but amazing things about Hugo. Have purchased 2 cars from him and both times were great. The only person I recommend to friends and family and is upfront about everything. Usual ex Have purchased 2 cars from him and both times were great. The only person I recommend to friends and family and is upfront about everything. Usual experience dealers are a minimum of 3 hours back and forth, but not with Hugo. Ask for him when you arrive at Galpin and you won’t be disappointed! Thank you again Hugo for the amazing experience again. More

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I had an amazing experience working with Hugo Lopez at Galpin Honda! From the moment I walked in, he made me feel right at home. He was super friendly, patient, and genuinely cared about helping me find t Galpin Honda! From the moment I walked in, he made me feel right at home. He was super friendly, patient, and genuinely cared about helping me find the perfect car for my needs. There was no pressure at all, just great advice and a lot of helpful information. He made the whole process so easy and enjoyable, and I walked away feeling happy and confident in my purchase. If you're looking for a smooth and stress-free car-buying experience, I highly recommend Hugo. Five stars all the way! Thanks again for everything! More

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Galpin Honda’s decades of excellence and numerous awards truly reflect the outstanding service they provide. Hugo Lopez has been incredible throughout the years—his extensive car knowledge and ability to ma truly reflect the outstanding service they provide. Hugo Lopez has been incredible throughout the years—his extensive car knowledge and ability to make the process so simple and stress-free are unmatched. I wouldn’t go anywhere else for my car-buying needs. More

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I reached out to Hugo Lopez to purchase a new car at Galpin Honda. Within 24 hours of my request, Hugo had taken care of everything. He answered all my questions and all I had to do was arrive at the de Galpin Honda. Within 24 hours of my request, Hugo had taken care of everything. He answered all my questions and all I had to do was arrive at the dealer to sign my paperwork. Although it was a sudden decision to purchase a car, the process went by fast and efficient. Hugo was amazing! He was very communicative, he was thorough and detail oriented, he delivered exactly what I was looking for, and overall it was a fast easy process! I was particular about how much I wanted to put down, and the monthly payment that would work for me and he made it work. He went above and beyond and it’s much appreciated! Excellent customer service! Thank you, Hugo! More

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Slow Process I purchased a new vehicle from Galpin and I am very happy with the vehicle. Price was OK. The initial price offer was hirer than I found at another I purchased a new vehicle from Galpin and I am very happy with the vehicle. Price was OK. The initial price offer was hirer than I found at another dealer, but Galpin lowered the price to match. Galpin has a good amount of inventory to chose from. But, the purchase process was too long. Came into the dealership with an appointment, price already agreed to, and the exact car already selected, cleaned and ready. The paperwork process took 5 hours and 30 minutes. The sales people were all nice and not pushy but they did try to add a bunch of extras that I did not want to the car to raise the price back up. After the purchase they called back stating they forgot to have me sign 2 documents. I remembered signing one of them. So they went back and check and they actual had that document. For the other document they sent me a link that did not work. They kept sending me a link even though I kept telling them it did not work. Finally, the link worked, but it was a document for another customer. I then started getting calls for this customer. Then I find out this missing document is not required by the law, the finance company, or any other dealer. It is just one of many extra documents Galpin made for themselves to prevent mistakes (it is not working). More

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Hugo Lopez - best experience at Honda Hugo was flat out an awesome sales rep. He's very upfront, communicative, and just an awesome person to deal with. i drove 40 miles just to buy the ca Hugo was flat out an awesome sales rep. He's very upfront, communicative, and just an awesome person to deal with. i drove 40 miles just to buy the car from him because he was a MUCH easier person to work with than any of the other 51 dealerships that i contacted. absolutely do not hesitate to work with Hugo. just an awesome dude who loves cars and is genuinely honest. thanks again Hugo! PS: kudos to the finance guy Oliver Lopez as well. he was super quick and one of the easiest finance people to work with. More

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Loyal customer Today I went to Galpin Honda for my 4th Honda. I travel the distance to Mission Hills from LA because I know I’m going to get excellent and honest ser Today I went to Galpin Honda for my 4th Honda. I travel the distance to Mission Hills from LA because I know I’m going to get excellent and honest service with my sales guy, Hugo Lopez. Each time I’ve always left with the car I intended to buy. Hugo really listens to what I’m looking for and what my budget is. He takes his time to explain what my options are and really cares what my budget is. Hugo has helped with my last three Honda’s and stayed in touch with throughout the years to make sure I’m satisfied. It’s worth the drive for me each time I go to Galpin Honda and I don’t see myself going anywhere else. Thank you Hugo for your excellent service! More

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Excellent Want to thank Hugo Lopez for hes great work. On helping us look for the right CR V we wanted He’s customer service And being so detailed on answering Want to thank Hugo Lopez for hes great work. On helping us look for the right CR V we wanted He’s customer service And being so detailed on answering our questions was awesome!! Thanks Hugo!! More

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