Hunter Dennis

My experience with the salesperson has been quite frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF pump issue. Although this was fixed, the engine light has continued to come back on for various exhaust system issues. Unfortunately, the extended warranty has expired, so I am paying out of pocket for these repairs. Additionally, I had to replace the tires, brakes, and rotors, as the ones on the car at the time of purchase were in poor condition. The tires were four years old and dry-rotted, and the brakes were practically non-existent. Now, the car is in shutdown mode because the injector that sprays DEF fluid into the exhaust burnt out, and the secondary water pump for the cooling system failed, with the wiring showing low voltage. Since January, I have spent $5,000 on this car, and it has been in the shop more often than it has been driven. Despite the finance person initially stating they would help me fix the issues related to the engine light, no one is willing to assist because it is a used vehicle. Thank you so much for this wonderful experience. More

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The experience was good at Shottenkirk. I've already purchased a car there, and that's why I decided to come back. They have friendly welcoming staff, and lots of hospitality. I've already purchased a car there, and that's why I decided to come back. They have friendly welcoming staff, and lots of hospitality. More

by SHAWND9781 Verified Customer Verified Customer

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Very professional throughout the process of buying my vehicle from the Shottenkirk lot. All personnel that I came in contact with were quite cordial and professional. This is my fourth Rav-4 the fi vehicle from the Shottenkirk lot. All personnel that I came in contact with were quite cordial and professional. This is my fourth Rav-4 the first I have bought from Toyota of Ft. Worth and three from Jerry Durant/Shottenkirk. Although I do not travel that far, but when I do I know I am driving a safe and sound product. Overall, I am satisfied with the service I received and love the product. Thank you! Regards, Gerry More

by GERRY_OLEARY Verified Customer Verified Customer

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The price on the web is not correct, they add a fee and warranty and will when I said no to adding it sales person said it’s a requirement, no optional fee/warranty warranty and will when I said no to adding it sales person said it’s a requirement, no optional fee/warranty More

by HDAVIS0627 Verified Customer Verified Customer

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DON'T buy here! ! They have lots of add-ons and fees added to the price of the car. So, the price you see is NOT the price you will ultimately pay. I spoke wit ! They have lots of add-ons and fees added to the price of the car. So, the price you see is NOT the price you will ultimately pay. I spoke with Hunter Dennis on 8/28/2024 and he is a horrible sales rep. I asked for the Dealer Sheet, which he texted, and it contained nitrogen and window tint for about $900, and other fee's added that I didn't want. Do your research, take the time to look, you will find a great deal somewhere else. I ended up purchasing at Family Toyota in Arlington, TX. I told them about my experience at Shottenkirk, and they knew... they've heard other horror stories from there. I hope this helped you and you were able to make a deal somewhere else and save a lot of money. More

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My salesman was Trevor Fowler and he was fabulous! I suppose that Hunter Dennis was Trever's manager and Tyronne Wells was the finance guy. They were both very polite and professional! My experience I suppose that Hunter Dennis was Trever's manager and Tyronne Wells was the finance guy. They were both very polite and professional! My experience was a positive one all around! Oh, and the receptionist was exceptional! More

by KSummer Verified Customer Verified Customer

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Great service. While having my Tundras first service done I ended up purchasing a Highlander for my wife. While having my Tundras first service done I ended up purchasing a Highlander for my wife. More

by 4D1873 Verified Customer Verified Customer

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