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Hunter Eade
Hunter Eade at Gurnee Volkswagen

Hunter Eade

Parts Manager

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

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2 Reviews
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2 Reviews

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2 Reviews of Hunter Eade

December 01, 2022

Dealership Rating
Employee Rating

Fair practice but needs better lenders to help financing your cars Otherwise good customer service. More

by Jc106719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Modugno, Jerry Cousin, Will Smith, Tricia Cruz , Chris Campos

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Dec 02, 2022

Gurnee Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gurnee Volkswagen, we look forward to having you as a valued customer for many years to come!

September 06, 2022

Dealership Rating
Employee Rating

Bad experience, I bring my VW in for oil change and it took your team almost 2 1/2 hrs just to do oil change. I will never coming back to your place again and I will tell all my friends not to bring their More

by A.AGUILAR7221
Customer Service
Friendliness
Recommend Dealer
No
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Sep 10, 2022

Gurnee Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Sep 10, 2022

Gurnee Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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