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Gurnee Volkswagen

4.4

178 Lifetime Reviews

6301 W Grand Ave, Gurnee, Illinois 60031
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Top Reviewed Employees

Sandi Negrau at Gurnee Volkswagen

Sandi Negrau

VW Product Specialist
3.8

Latest Reviews

November 08, 2019

"It was hard contacting Sandi just to schedule a repair of..."

- VRN

It was hard contacting Sandi just to schedule a repair of my car purchased just a week ago.It seems they don't care about there customers after they get there commissions. And The floor mats are missing somebody stole it from the service crews and they don't even care. Sandi just don't want to entertain me about the loss, he just went to grab from the scrap which is not even fits in the car. I felt like insulted the way they treated me like that.

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Employees Worked With

Other Employees : Tyler Hinz

November 03, 2019

"As always, great customer service. Friendly,..."

- Lulu

As always, great customer service. Friendly, knowledgeable. Very timely. Very honest dealership. I won't go anywhere else. Tyler takes the time go go over everything with you.

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Employees Worked With

Tyler Hinz

October 26, 2019

"Horrible!"

- Sherri

Totally disappointed the salesperson totally lied. Promised to fix scratches on car. Once I return to finish service he totally denied it. He did anything to get sale. Never again will I return to Gurnee Volkswagen. Very upsetting experience.

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Employees Worked With

Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Television
  • Vending Machines
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi