Hunter Smith | Page 8

HORRIBLE SERVICE. THE WORST IV EVER EXPERIENCED!!! Mechanics and managers have no clue what they are doing. Incompetent and rude. Had to bring my car in 4 FOUR!!! TIMES for the exact same issue and th Mechanics and managers have no clue what they are doing. Incompetent and rude. Had to bring my car in 4 FOUR!!! TIMES for the exact same issue and they were never able to fix it! Just kept draining money out of me! I had to go to another dealer 3 hours away to get a proper diagnosis and it turns out this dealership was COMPLETELY wrong and were not able to find/Diagnose the actual issue. I have spend over a month on this issue bc of them. Taking time out of my work day and losing money to continuously have to deal with the SAME issue. Horrible. This place needs to be shut down and every song mechanic and manager needs to be trained better. More

by garyandfriendsrescue Verified Customer Verified Customer

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I received excellent service, as well as a good deal on a new Passat! I can recommend Crain VW to anyone that wants to be treated fairly and with respect. new Passat! I can recommend Crain VW to anyone that wants to be treated fairly and with respect. More

by William Verified Customer Verified Customer

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Hunter is by far the best salesman at VW. Very outgoing, friendly, and knowledgeable about his work. I would recommend him to anyone looking to buy a vehicle. friendly, and knowledgeable about his work. I would recommend him to anyone looking to buy a vehicle. More

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