Hunter Sparks

Contacted Shottenkirk vehicle service center, advised I had a check engine light, the code was for DEF Injector and pump, was advised of a time and date to be there. I drove 90 miles only to arrive at my a had a check engine light, the code was for DEF Injector and pump, was advised of a time and date to be there. I drove 90 miles only to arrive at my appointment, and be advised that Shottenkirk did not have the necessary parts to fix truck, this was a warrenty job, as I have only had my Ram 3500 two weeks. Service rep advised that they would give me a ride home as they needed to keek my vehicle until parts arrived. I advised that after spending $90,000.00 on a vehicle, if they needed to keep it until repaired, they needed to supply me with a loaner. Service advised they did not have loaners. Long story short, after threatening to take this issue to the CEO, the service manager suddenly got a loaner vehicle that would fit my needs, he was offering a RAam1500, and the use I have dictated a 3500, I advised I would just take my truck until they could aquire the parts needed to fix mine....needless to say I am not a happy camper, and will not be recommending Shottenkirk to clean my toilet! More

by ALANDGRAY Verified Customer Verified Customer

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As a past Lexus owner, I didn't think there was a service department that could spoil me any more ...but Shottenkirk's Michael and Wyatt put Lexus to shame!...they provide customer service which surpass that department that could spoil me any more ...but Shottenkirk's Michael and Wyatt put Lexus to shame!...they provide customer service which surpass that I experienced with my Lexus. They are friendly, professional and attentive to the needs of their customers. Great job in lining up a superior team in your service department!!! More

by cisfrywilson Verified Customer Verified Customer

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Great people got me in and out fast got me approved fast and got me into what I wanted amazing people and got me into what I wanted amazing people More

by KEITHSTAFFORD873 Verified Customer Verified Customer

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Hunter was a great salesman, he answered any questions I had and made the process easy. Noelee was helpful and set up my android auto and answered any questions that I had about the car. had and made the process easy. Noelee was helpful and set up my android auto and answered any questions that I had about the car. More

by LBeggs Verified Customer Verified Customer

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All three ssales, sales manager, and finance did a great job, felt comfprtable with each one, at this point they have my business sown up! job, felt comfprtable with each one, at this point they have my business sown up! More

by ALANDGRAY Verified Customer Verified Customer

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Advertising the truck with 7000 miles got delivered with 10,000 . Asking price 54,000 sell price 67,000. Won’t share vin number. Found body repair invoices in the truck. Won’t do any business in the fut 10,000 . Asking price 54,000 sell price 67,000. Won’t share vin number. Found body repair invoices in the truck. Won’t do any business in the future with them More

by ADRIAN24 Verified Customer Verified Customer

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Had a great experience. Hunter was very helpful with our purchase and got us in and out in no time! Will definitely be back! Hunter was very helpful with our purchase and got us in and out in no time! Will definitely be back! More

by JECREWS31 Verified Customer Verified Customer

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Great customer service and enjoyable experience. Would highly recommend visiting Shottenkirk and speaking with Terry and Hunter Sparks!! Would highly recommend visiting Shottenkirk and speaking with Terry and Hunter Sparks!! More

by SPARKS2493 Verified Customer Verified Customer

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