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IT Norm Reeves
IT Norm Reeves at Norm Reeves Hyundai of Irving

IT Norm Reeves

IT

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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3.7
6 Reviews
3.7

6 Reviews

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6 Reviews of IT Norm Reeves

April 18, 2026

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We had a great experience at this dealership. The team was professional, friendly, and easy to work with from start to finish. They made the process smooth and stress-free, answered all our quest More

by SABI SHRESTHA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali , Daniel and Cesar

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Apr 20, 2026

Norm Reeves Hyundai of Irving responded

Sabi, this is exactly the kind of teamwork we love to hear about. Sounds like the whole group came together to make your visit feel easy, comfortable, and well-supported. We appreciate you sharing your experience.

April 16, 2026

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Employee Rating

Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2026

Norm Reeves Hyundai of Irving responded

What a great note to receive! We’re happy your visit felt so positive and that you felt confident recommending us to others. We truly appreciate you taking a moment to share this!

April 16, 2026

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Employee Rating

Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 16, 2026

Norm Reeves Hyundai of Irving responded

What a great note to receive! We’re happy your visit felt so positive and that you felt confident recommending us to others. We truly appreciate you taking a moment to share this!

April 13, 2026

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Employee Rating

It was late my wife was not feeling well and they would not let us leave. At one point the sales person drove off with my wife in the car and did not tell me he was leaving. No one should ever go to Norm R More

by B_FARISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Trevino, Zubair Ali

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Apr 14, 2026

Norm Reeves Hyundai of Irving responded

We’re very concerned to read your comments and would like to learn more about your visit. The situation you’ve described is not consistent with the standards we set for our team, and we take feedback of this nature seriously. We always aim to ensure guests feel comfortable and respected throughout their time with us. Please get in touch with our Regional Vice President, Mark Zurales, directly at 562-809-8197, so we can gather more details and properly review what occurred.

April 04, 2026

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Employee Rating

Kero is an exceptional professional. He was punctual, polite, and refreshingy honest throughout the entire process. I highly recommend him for a transparent and pressure-free car-buying More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino, Zubair Ali , Kero Salama

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Apr 06, 2026

Norm Reeves Hyundai of Irving responded

Kero acted like a crystal-clear compass, keeping the entire car-buying journey transparent, honest, and on track. His punctuality and politeness made every step feel refreshing and reliable. We love hearing when customers leave confident and satisfied thanks to team members who guide them with integrity.

March 02, 2026

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Employee Rating

I traded my 2023 Elantra for the 2025 Elantra and they did not pay it off as agreed. This damaged my credit score. The finance manager assured me he would take care of it when I went back to bring it to h More

by todaysdecks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Trevino

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Mar 02, 2026

Norm Reeves Hyundai of Irving responded

We always aim for a seamless trade-in and are sorry that wasn't the case for you. We understand how frustrating it can be to face unexpected credit issues, and we take such situations seriously. Please reach out to our General Manager, Chris Lark, directly at chris.lark@normreeves.com so we can review your account and work with you to clarify and resolve any outstanding details.

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