Ian Maher
Ian Maher at Otto Cadillac
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Ian Maher

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
431 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

4.8

431 Reviews

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431 Reviews of Ian Maher

April 29, 2025

Dealership Rating
Employee Rating

Sean went above what was needed when he got my garage door opener back for me. More

by Jlord512
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean MacWhinnie

April 24, 2025

Dealership Rating
Employee Rating

From the very start of stepping foot on the property, my wife and I were treated with kindness and respect. We were not pushed into any direction regarding to buy or not to buy a vehicle. The respectful nat More

by Nysp960
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 24, 2025

Dealership Rating
Employee Rating

Fantastic sales crew and staff that made my buying experience top notch! Otto Cadillac lives up to its outstanding reputation ! More

by tmb3345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

April 08, 2025

Dealership Rating
Employee Rating

TOP NOTCH TREATMENT AND SERVICE. FROM SALES TO SERVICE, WE ARE VERY IMPRESSED AND WILL RETURN. START OF A GREAT RELATIONSHIP. More

by jeffreymatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 08, 2025

Dealership Rating
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This dealership is very responsive, attentive to customers, and seemingly very transparent. A good experience. More

by jerrigleason51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

April 06, 2025

Dealership Rating
Employee Rating

The sales person (Michael) went out of his way to get us the car that we wanted. There was almost no haggling over price and the process of picking out and financing. The car went extremely smoothly and qui More

by mbligh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

April 02, 2025

Dealership Rating
Employee Rating

I've enjoyed doing business here. The pricing on the cars and your trade-in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here a More

by c2016
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Declan Cohen

April 02, 2025

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Employee Rating

Have bought at least five vehicles possibly six from this dealership, dating back to previous owner. This transaction was the worst experience at any dealership we currently deal with. More

by paulb9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve LeMon

Apr 09, 2025

Otto Cadillac responded

Thank you for taking the time to share your feedback. First and foremost, we sincerely apologize that your recent experience with us did not meet the high standards you've come to expect from Otto Cadillac. We truly value your long-standing relationship with our dealership, and it's very disappointing to hear that we let you down. I did attempt to reach out, as we’d genuinely like the opportunity to better understand what went wrong and how we can make it right. If you're willing, please contact me directly at 518-869-5000 or mserrell@ottocars.com, so we can personally address your concerns. Your satisfaction means a great deal to us, and we hope to earn back your trust. Sincerely, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

March 30, 2025

Dealership Rating
Employee Rating

Mike Caccese, has been excellent salesmen to me . Declan made Finance quick & easy I would recommend Otto Dealershi,p to my Friends. Thank You RM More

by miragliar128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

Everyone was nver nice and easy to work with buying this car. Ryan Bussinger in the business office was excellent and Rob (IT) explained all of the car screens and features as well.Everyone was helpful and More

by Keith Chadwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Ryan Bussinger

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