Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,793 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership
View Awards

1769 Central Ave

Albany, NY

12205

Directions

Top Reviewed Employees

Bill McLean at Otto Cadillac

Bill McLean

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 1317 Reviews
Ryan Bussinger at Otto Cadillac

Ryan Bussinger

Business Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
View 87 Reviews
Ian Maher at Otto Cadillac

Ian Maher

General Sales Manager
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 549 Reviews
Dan Zukowski at Otto Cadillac

Dan Zukowski

Sales Consultant
4.8
This rating includes all reviews, with more weight given to recent reviews.
View 197 Reviews
More Employees

Latest Reviews

August 07, 2026

They corrected my issue promptly while I waited. The waiting area was pleasant and comfortable. Their diagnosis was correct from my description. More
by Jcondo604 Verified Customer

Employees Worked With

Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.

August 06, 2026

Declan was a pleasure to work with. He provided answers to any questions we had and was very informative on all the features in the XT5. Declan was respectful and listened to any conc More
by sues322 Verified Customer

Employees Worked With

Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.

August 05, 2026

Everyone was awesome Great customer service and very nice Facility is beautiful and all the people are very nice and professional More
by ianmaher01 Verified Customer

Employees Worked With

Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Otto Cadillac, Albany, NY, 12205