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Otto Cadillac
Albany, NY
2,883 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 10, 2026
I think Otto should hire someone dedicated only for tech
support assistance to customers dealing with all the new car electronics, which can seem overwhelming. Available by phone or drive-in when needed.
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by t-b150
Verified Customer
Verified Customer
Employees Worked With
October 08, 2026
Service Rep Bill did outstanding job receiving our
vehicle and explaining what needed to be done. During our appointment he frequently kept me in the loop with the vehicles progress. Thank you
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by k.thomas
Verified Customer
Verified Customer
Employees Worked With
Service Rep Bill did outstanding job receiving our vehicle and explaining what needed to be done. During our appointment he frequently kept me in the loop with the vehicles progress. Thank you
October 07, 2026
I always leave my new registration sticker off until I
come in for service because when I change it myself it never looks good. You guys always do that favor for me without complaint. I appreciate that.
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by philgiguere1
Verified Customer
Verified Customer
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
