Ian Martin
Ian Martin at BMW of West Chester

Ian Martin | Page 11

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
286 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

286 Reviews

Write a Review

286 Reviews of Ian Martin

March 21, 2023

Dealership Rating
Employee Rating

Ian Martin was a pleasure to work with and made the car buying experience quick and easy. More

by mji111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Keenan

Mar 21, 2023

BMW of West Chester responded

Thank you for recognizing the quick and easy purchase experience delivered by Ian M and thank you for choosing Otto's BMW!

March 06, 2023

Dealership Rating
Employee Rating

It was easy and pleasant to work with this dealership. They really helped me obtain the best deal on the car I wanted. More

by Josh A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Mar 07, 2023

BMW of West Chester responded

We are delighted to you were so pleased with the easy and pleasant purchase experience delivered by our team. Many thanks for choosing Otto's BMW!

February 11, 2023

Dealership Rating
Employee Rating

I worked with Ian Martin at Otto's. He was very knowledgeable about car sales in general. He was very patient with me and answered all of my questions. This was my most seamless car pur More

by mark.sharayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

BMW of West Chester responded

We are happy to hear you were so pleased with the patient and knowledgeable assistance provided by Ian M on your recent purchase. Many thanks from all of us here at Otto's BMW!

February 08, 2023

Dealership Rating
Employee Rating

I’m always pleased with the customer service I receive At Ottos. Ian Martin is very tentative to all my needs and works really hard to make sure your experience is phenomenal. No matter what time I called or More

by Gloria D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Chad Carey

Feb 08, 2023

BMW of West Chester responded

We are truly gratified to hear you continue to be so pleased with the performance of our team here at Otto's particularly Ian M, Chad and Bill. Thank you for being a loyal and valued member of the Otto's BMW family!

February 07, 2023

Dealership Rating
Employee Rating

Ian was outstanding to work with - he answered all of our questions, showed us several options to inform our buying decision, and was communicative throughout the entire process. He was also extremely thorou More

by jdarcy
Sales Price Transparency
Recommend Dealer
Yes
Feb 07, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the informative and thorough purchase experience delivered by Ian M. Welcome to the Otto's BMW family!

February 05, 2023

Dealership Rating
Employee Rating

Sell great certified vehicles…perfect conditions willin to repair any problems customer service very professional More

by Markkeatonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2023

BMW of West Chester responded

We are delighted to hear you have been so pleased with our professional assistance. Many thanks for choosing Otto's BMW!

January 02, 2023

Dealership Rating
Employee Rating

Great experience! The service was outstanding. Both Ian and Cameron were so helpful and very professional. More

by tesconavarro13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Ashman

Jan 03, 2023

BMW of West Chester responded

Thank you for your wonderful compliments for helpful and professional assistance delivered by Ian M and Cameron. Best wishes for the New Year from all of us here at Otto's BMW!

December 31, 2022

Dealership Rating
Employee Rating

Purchase of vehicle went very smoothly. Processing of paper work went efficiently when we took delivery. Ian Martin was very helpful in familiarizing us with the operation of the car, and t More

by debarkindia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jan 02, 2023

BMW of West Chester responded

We are delighted to hear Ian M delivered the smooth and efficient delivery experience we always strive for. Many thanks for choosing Otto's BMW!

December 24, 2022

Dealership Rating
Employee Rating

very customer focused; great customer service; Ian is a great sales rep who took great care of us and made sure we bought exactly the car we wanted. More

by D.merclean@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Bill Cosenza

Dec 27, 2022

BMW of West Chester responded

Thank you for your valued recognition of Ian M for his customer-focused assistance of your recent purchase. We are delighted to hear you got exactly the BMW you were looking for. Best wishes for the New Year from all of us here at Otto's BMW!

September 29, 2022

Dealership Rating
Employee Rating

Otto's is the premier BMW dealership in the Philadelphia area and Ian did a great job with taking my order. Unfortunately, there will be a long wait in getting allocation from BMW and then building my car. More

by frankdiluzio54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

BMW of West Chester responded

Ian will be sure to keep you informed as your new BMW proceeds through the build process. Thank you for choosing Otto's BMW!

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