Ian Martin
Ian Martin at BMW of West Chester

Ian Martin | Page 25

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
286 Reviews

My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Performance Center Delivery

BMW ///M Sales

View more specialties & trainings
5.0

286 Reviews

Write a Review

286 Reviews of Ian Martin

October 05, 2018

Dealership Rating
Employee Rating

Helpful and experienced Going into the dealership they greeted me with positive and helpful attitudes. They offered me drinks and never tried to push a newer model vehicle an More

by KSennett19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

BMW of West Chester responded

Helping you find the right BMW for you is our goal every time. Thanks again for choosing Otto's.

October 04, 2018

Dealership Rating
Employee Rating

Purchase new BMW X3 We are repeat users. The dealership is great, staff is friendly, informed, and allow you to inspect the vehicles at your leisure. Staff gives good adv More

by lestock00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano

Oct 08, 2018

BMW of West Chester responded

Welcome back! So good to hear we were able to provide an enjoyable experience once again.

September 19, 2018

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Employee Rating

Great experience , highly recommended. Otto's is a well run dealership, everyone is friendly and helpful and they were able to put me in the right car for the right p More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2018

BMW of West Chester responded

That's our goal for you every time. Thank again for choosing Otto's BMW!

September 12, 2018

Dealership Rating
Employee Rating

Best car buying experience ever. The minute I walked thru the doors of Otto's BMW I knew I had found a new home. I was greeted politely, offered water and shown where to wait to be se More

by carolbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hoffman

Sep 13, 2018

BMW of West Chester responded

We are delighted to welcome you to the Otto's BMW family. That is the atmosphere we strive for every day. Thank you for your kind word for Ian M and our team and thanks again for choosing Otto's.

September 05, 2018

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Employee Rating

Excellent Service If anyone is looking to purchase any BMW and wants great service ask for Ian Martin! I ordered an BMW X3 M40i with specific options. Ian made my car e More

by Brjmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2018

BMW of West Chester responded

It truly gratifying to hear Ian M helped facilitate a great experience for you. Thanks again for choosing Otto's BMW!

August 27, 2018

Dealership Rating
Employee Rating

Superior experience My recent purchase at Otto was truly an enjoyable experience. Ian Martin was exemplary in his professional manner and expertise. He was accommodating More

by onesimus0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bradley Hoffman

Aug 27, 2018

BMW of West Chester responded

We're so pleased to hear Ian M was able to deliver a great purchase experience for you. Welcome to the Otto's BMW family.

August 09, 2018

Dealership Rating
Employee Rating

Excellent service Ian was a pleasure to work with. We needed a diesel car. We were not looking for BMW specifically. We were ready to visit multiple dealership based on More

by Kai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve, Anthony

Aug 13, 2018

BMW of West Chester responded

Outstanding! We're delighted to hear Ian M and our team were able to help you find just the right BMW for your needs. Thanks again for choosing Otto's.

July 24, 2018

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Employee Rating

Easy and straightforward Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to More

by tylerleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2018

BMW of West Chester responded

Thank you for recognizing Ian M and his assistance to you. We're delighted to hear you were so pleased, Thanks again for choosing Otto's BMW.

July 13, 2018

Dealership Rating
Employee Rating

Smooth and Detailed! Best car buying experience ever!! Ian was detail oriented, listened to my "deal breaker check list" and cordially made our deal occur! He knows the More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2018

BMW of West Chester responded

Excellent! We're very happy to hear Ian M was able help you get into the X1 that met all your criteria. Thank you for choosing Otto's BMW and enjoy the summer driving season.

July 06, 2018

Dealership Rating
Employee Rating

Efficient and Reasonable I worked with Otto’s and Ian Martin to purchase my second x1. Ian was great to work with helping me to make the purchase mostly on-line. He schedule More

by Drkastout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2018

BMW of West Chester responded

We're pleased to hear Ian M was able to assist you in finding your X1 in the way that worked best for you. Thanks again for choosing Otto's.

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