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Ian Martin
286 Reviews
My love for BMW started at an early age. My father has always held the brand in the highest regard being an ex-race car and motorcycle driver and working on the sales side of the business for for the last 28+ years. Part of my Senior year of high school was spent living in Germany where I was able to go see the Welt (have been back twice since) and experience BMW on the road in its native environment. One of the greatest experiences of my life. I am passionate about the brand and my family of owners. Come join us.
Read moreDealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
Performance Center Delivery
BMW ///M Sales
European Delivery
New BMW Sales
Pre-Owned BMW Sales
286 Reviews
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286 Reviews of Ian Martin
December 06, 2023
Our client advisor, Ian Martin made our experience comfortable. His knowledge, expertise and patience with our abundance of questions made our decision to buy very easy. I would certainly recommend ta comfortable. His knowledge, expertise and patience with our abundance of questions made our decision to buy very easy. I would certainly recommend talking to him if someone was looking for a BMW More
by Craig502
Other Employees Tagged: Noel Montesano
December 01, 2023
Great dealership. Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . Very friendly and knowledgeable people. Victor greeted us as we entered the service area, Ian our salesman and Noel were great . More
by Karen
Other Employees Tagged: Noel Montesano, Victor
November 19, 2023
There was a lot of miscommunication/lack of communication. I found it challenging to attempt to get answers, returned calls, etc. it eventually got better but not until the senior leaders got i communication. I found it challenging to attempt to get answers, returned calls, etc. it eventually got better but not until the senior leaders got involved. More
by Jb31911@gmail.com
Verified CustomerNovember 09, 2023
Ian gave me great advice on my M3 build, bent over backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, backwards to help me take delivery of the car, and “wowed” me with the service. I would definitely work with him and BMW of West Chester again, More
by Matthew_geraci
November 06, 2023
The Sales department is fine. However, the service department is terrible. My car is never done when they say it will be and communication is non existent. However, the service department is terrible. My car is never done when they say it will be and communication is non existent. More
by Krejci01
Other Employees Tagged: Kevin Mahoney
October 25, 2023
It's been a pleasure to work with Ian M and John K. ..both were very knowledgeable, professional, personable, and responsive. Love my new M340i! ..both were very knowledgeable, professional, personable, and responsive. Love my new M340i! More
by pnarduzzo
Other Employees Tagged: John Keenan
October 14, 2023
Smooth and easy process with no sales pressure. Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech More
by maltieri1
Other Employees Tagged: Kevin Mahoney , Cameron Ashman, Noel Montesano
October 08, 2023
Ian was professional a good listener and friendly. All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another v All those qualities together are very important to me when purchasing a vehicle. I was in and out in a very timely manner. I would purchase another vehicle from ottos without hesitation. Thank you. More
by moya
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