Ian Rojas

Very easy process and Ian was very understanding and welcoming Car was at a great price and I got an amazing deal welcoming Car was at a great price and I got an amazing deal More

by TYLERTORNOW347 Verified Customer Verified Customer

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Great! Very attentive. Well prepared for my visit. Ian and the whole Toyota Des Moines team was well prepared for my visit. I drove 4 hours to see the vehic Very attentive. Well prepared for my visit. Ian and the whole Toyota Des Moines team was well prepared for my visit. I drove 4 hours to see the vehicle and they had it ready for me to see. I took one spin and was convinced. I was in and out in less than an hour. Thank you. More

by Touy84 Verified Customer Verified Customer

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Ian is my go to person for new vehicles and any other concerns he truly cares about his customers and treats them as family He is prob the best salesman Toyota can have I have dealt with other Toyota concerns he truly cares about his customers and treats them as family He is prob the best salesman Toyota can have I have dealt with other Toyota dealerships when buy new vehicles and Toyota of Des Moines is the best With my husband being totally disabled and blind the dealership is easy to access which is a great help Thank you for being my dealer of choice More

by jkolbe57 Verified Customer Verified Customer

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Quick but knowledgeable and made sure I understood what I was getting and made me feel understood was getting and made me feel understood More

by WINKYAW5559 Verified Customer Verified Customer

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Great service just took a little time. We're happy with the car and the great service We're happy with the car and the great service More

by LOGANAHALL2004 Verified Customer Verified Customer

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Very easy and simple Very easy and simple to work with. Have worked with him in the past and it's been really well every time Have worked with him in the past and it's been really well every time More

by MIGUEL1001910019 Verified Customer Verified Customer

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I loved the service and the one Time they take to provide good service . They're also looking for ways to help us choose a good car. good service . They're also looking for ways to help us choose a good car. More

by MIAUHGATITA Verified Customer Verified Customer

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Ian did a good job and was very pleasant to work with. I’m happy with the vehicle. This was a used car and needed some attention from your body shop. That took 3x the expected time to complete. Ian trie I’m happy with the vehicle. This was a used car and needed some attention from your body shop. That took 3x the expected time to complete. Ian tried to keep me updated, but another sales staffer described the Gabus body shop as a “black hole,” with poor communication. I agree. The day I picked up the vehicle I waited an hour past the appointment time because it hadn’t been delivered to the sales floor. The purchase process took nearly 3 hours. For a vehicle I knew I wanted when I arrived. More

by COACHLICKISS Verified Customer Verified Customer

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Ian was great to work with and genuinely wants his customers to be happy. Overall I had a great experience at Toyota of Des Moines. customers to be happy. Overall I had a great experience at Toyota of Des Moines. More

by JMURPHPIX Verified Customer Verified Customer

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Great experience from start to finish at Toyota in Grimes. We will recommend dealership to others. Grimes. We will recommend dealership to others. More

by STACIA_9 Verified Customer Verified Customer

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