Igor Jucene | Page 11

The service was great. Especially the wait, Zeke kept me updated and was really lenient with the wait. Especially the wait, Zeke kept me updated and was really lenient with the wait. More

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Bobby answered all of my questions and patiently clarified information. I didn't feel any pressure to purchase a vehicle - it felt as if he wanted me to make the best choice for myself. Bobby texted clarified information. I didn't feel any pressure to purchase a vehicle - it felt as if he wanted me to make the best choice for myself. Bobby texted when a car became unexpectedly available, cutting my wait for a car from 1-2 weeks. More

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Rich Ponulak contacted me about an available Venza and worked efficiently with me on the sale of the car. He's very thorough & respectful of our time as customers. worked efficiently with me on the sale of the car. He's very thorough & respectful of our time as customers. More

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Wolf’s Toyota of Naperville made everything in my purchasing experience geared towards me and what my needs and wants were. Zeke was a first class pro all the way and didn’t let me down on my expecta purchasing experience geared towards me and what my needs and wants were. Zeke was a first class pro all the way and didn’t let me down on my expectations of getting the vehicle I wanted at a market fair price, despite my less than stellar credit score. Zeke was a consummate professional, easy to talk to and didn’t pressure me into anything-just allowed me to guide him to what I wanted. The customer experience at Wolf Toyota is definitely above the standard. The team will act with a sense of urgency to get what you want and sets up your buying experience to make you feel like you’re the only person in the room, but doesn’t pressure you into anything. While I was finishing up my paperwork with Igor whom was also first class all the way; the Wolf Toyota Naperville team, unbeknownst to myself was preparing my car to be sent off in their “bat cave” like garage. When I was all ready to go Zeke guided me towards the garage where my newly purchased vehicle was sitting there waiting for me with all the plates on it and everything-I didn't have to lift a finger. I drove out of the garage feeling like action hero or at the very least like I was in some kind of movie. This place went above and beyond my expectations. When you arrive, walk inside the showroom and approach the front desk. Everyone in here is friendly and willing to help no matter who you are. More

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Our experience with Toyota was great. Everyone on staff was friendly and patient. Couldn’t ask for a better experience! Everyone on staff was friendly and patient. Couldn’t ask for a better experience! More

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Bobby was great to deal with. He kept us up to date on the status of our inbound vehicle and made the purchasing process very easy. Everyone at Naperville Toyota was great to wo He kept us up to date on the status of our inbound vehicle and made the purchasing process very easy. Everyone at Naperville Toyota was great to work with. More

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Dealership applied no pressure and was very willing to work within my terms. Truly an enjoyable car buying experience! work within my terms. Truly an enjoyable car buying experience! More

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Everyone was super nice and helpful except for Jake in finance. He was extremely rude and unprofessional. Bobby was great! Would work with him in the future and recommend him to friends and family. finance. He was extremely rude and unprofessional. Bobby was great! Would work with him in the future and recommend him to friends and family. More

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Toyota of Naperville offered good prices and fair trade in value for our car. They were very knowledgeable and helpful, guiding us through the buying process. in value for our car. They were very knowledgeable and helpful, guiding us through the buying process. More

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A wonderful experience as always. Zeke was quick and helpful and Igor in finance made the process a breeze. Always thankful to have Toyota of Naperville on our side! Zeke was quick and helpful and Igor in finance made the process a breeze. Always thankful to have Toyota of Naperville on our side! More

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